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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Easy process and very clear instructions

Easy process and very clear instructions Reviewed on: 6th June 2024

It was so simple...

It was so simple, a couple of texts after filling the form in and I was a car owner! Reviewed on: 6th June 2024

Helped where other refused

Great communication and provided good prices where others refused to give me car finance because im on benefits which includes pip for my disiability. Reviewed on: 6th June 2024

First Finance indeed when you need help

I was selected by First Finance among other companies that rejected me based on my credit score. I’m happy because they supported me in getting my car financed. Reviewed on: 6th June 2024

They were on the ball at all times.

They were on the ball at all times. Nothing was too much trouble and I felt in good hands throughout my experience with them purchasing a car with them as my finance broker Reviewed on: 6th June 2024

Very though, very diligent and very hobest

Very though, very diligent and very hobest Reviewed on: 6th June 2024

Great service

They were all really helpful in getting us sorted with our new car and there was no pushing us to make a decision on taking the finance Reviewed on: 6th June 2024

Very helpfulrecently

Very helpful as I have had personal challenges recently they were very understanding and supportive Reviewed on: 6th June 2024

Always so helpful

Always so helpful no matter what I ring for Reviewed on: 6th June 2024

Outstanding customer service at all times

Outstanding customer service at all times Reviewed on: 6th June 2024

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