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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Needed to change from weekly to monthly payments.

Needed to change from weekly to monthly payments....they were brilliant great and fast communication all sorted within 3 days Reviewed on: 27th April 2024

Easy to apply, and really quick to arrange.

Easy to apply, and really quick to arrange. Everything was explained before monies were transferred. Reviewed on: 27th April 2024

Excellent service delivery

I got to know first response finance for a car finance barely 3 hours and my loan got approved very fast and I got my car paid for in less than 3 hours. Reviewed on: 27th April 2024

The best finance

I got your help when I needed it recommend with confidence Reviewed on: 27th April 2024

Nearly 10 years with FR with absolutely no flaws and...

Nearly 10 years with FR with absolutely no flaws and a great Finance Company with a personal, caring touch. The Company has never let me down. Reviewed on: 27th April 2024

Excellent customer service, very fast response

Excellent customer service, very fast response Reviewed on: 27th April 2024

Very helpful.

Very helpful. Lovely team. Helped me and my partner when no other finance company would. Reviewed on: 27th April 2024

First Response sorted me car finance when no one els...

First Response sorted me car finance when no one else would, I am a proud customer of them and feel like they have given a decent rate for my credit file. I will reuse them again in the future. 5* Reviewed on: 27th April 2024

First Response is Fantastic and they remain one of t...

First Response is Fantastic and they remain one of the outstanding company in the industry Reviewed on: 27th April 2024

Perfect experience throughout the whole process

Perfect experience throughout the whole process Reviewed on: 27th April 2024

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