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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

very easy process and step by step to getting my bike.

very easy process and step by step to getting my bike. Reviewed on: 26th April 2024

Great customer service.

Great customer service. Very cleary and concise with the information given in regards to the finance plan. Reviewed on: 26th April 2024

Staff are really pleasant and issues are no problem...

Staff are really pleasant and issues are no problem for this company Reviewed on: 26th April 2024

Really good service happy to have financed a car thr...

Really good service happy to have financed a car through First Response. Reviewed on: 26th April 2024

Exclusive

All had good experience never gad any problems Reviewed on: 26th April 2024

Got me the car I wanted at a reasonable price...

Got me the car I wanted at a reasonable price Reviewed on: 26th April 2024

One stop finance

Always available to talk to and advice.quick and easy to apply Reviewed on: 26th April 2024

These people are 2nd to none very polite and profess...

These people are 2nd to none very polite and professional all the way through Reviewed on: 26th April 2024

Helped me achieve what I wanted to do

Helped me achieve what I wanted to do Reviewed on: 26th April 2024

In a blessed relief from the last few years, talk of...

In a blessed relief from the last few years, talk of Covid has finally dissipated. However, public health concerns have been replaced by economic pessimism, continued supply chain concerns, cyber risks, global conflict, activism around climate change and the rise of generative AI. In last year's review we said: "With the war in Ukraine and increasing economic headwinds vexing global policymakers, economic volatility promises to be the "new normal" in 2023." Sorry to say, that prediction has come true. A key theme from our business-line articles and updates from our Global Access partner firms is that of the impact caused by economic difficulties around the world. Many jurisdictions (not least in the UK) have faced high levels of inflation and raised interest rates, causing significant claims inflation – both in terms of increased claim costs and anticipated claim volumes. A further symptom of these global economic problems is rising insolvency rates. In England and Wales, the last two quarters of 2023 saw the highest number of corporate insolvencies in over a decade, with this trend looking likely to continue in 2024. As ever, higher insolvency rates means a greater risk of insurance policies being called upon across a variety of business lines. Furthermore, following a number of isolated bank failures in 2023, will 2024 see a slow burning and more widescale banking crisis develop? Many articles discuss extreme weather events impacting various regions. These events, previously discussed in our Reviews as "extreme", are now virtually commonplace, leading to more discussion around how the insurance market and governments can work together to manage and mitigate the damage they cause. It is unsurprising, then, that ESG continues to be a hot topic, but the desire to gain competitive advantage through demonstration of ESG credentials has been met with an increased focus from those keen to ensure positive ESG claims stand up to scrutiny. You can read about regulatory proceedings brought over allegations of greenwashing as well as claims from advocacy groups, including shareholder derivative actions against directors and officers for breach of fiduciary duty and violation of securities law. (Or, conversely, of claims against companies and directors accused of ignoring profit at the expense of ESG.) Of course, 2023 has in many respects been the year of generative AI. Nevertheless, whilst ChatGPT's rise has been little short of meteoric, it seems likely that 2024 will see a bigger impact for the insurance market, not only with increased use of AI by insurers themselves but also among insured businesses, giving rise to new risks for the market to anticipate, assess and respond to. AI is also expected to be used in both perpetrating and defending against cyber-attacks, which continue to occur at record levels internationally. The European Commission has been the first to propose regulation of AI, but this is just the latest in a seemingly relentless drive for more regulation across many sectors. (For example, in the UK, the introduction of the FCA's "Consumer Duty" and the Economic Crime and Corporate Transparency Act 2023.) You can find further detail about all these issues, and more, on a sector-by-sector basis below. You can also see international highlights by jurisdiction, with contributions from our Global Access partner firms. Or, of course, you can simply download the whole Review in full and enjoy it at your leisure! As always, developing areas of risk offer both threats and opportunities for the insurance market, and RPC and all the Global Access firms look forward to working with you to mitigate the former and to take advantage of the latter in 2024. Reviewed on: 26th April 2024

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