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First Response Finance: Car Finance reviews

4.95
Based on 5,299 reviews, last reviewed 24th Apr 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All my family have these thay deffo the best 10 all... All my family have these thay deffo the best 10 all the way for us to them Reviewed on: 24th April 2025
Diane l's avatar
Diane l

Latest lowest rating:

1

poor customer service. refused car on day one, parked up as advised it's rotting away as we speak, no one has collected it. gonna stop payments as we cancelled 10 months ag... Read more Reviewed on: 14th June 2024
Adrian Porter's avatar
Adrian Porter

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (5299)

Review of the First Response Finance, Car Finance:

Best in class

5
First response is the first finance company that I can possibly recommend from beginning to end. They provide a five-star experience second to none with remarkable customer service and keen rates. Reviewed on: 23rd August 2024
Reply from First Response Finance We’re happy that we could help you! Thank you for the five-star review! Response date: 23rd August 2024
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First Response Finance

Was great brilliant communication from start to finish.

5
Was great brilliant communication from start to finish. Any questions were answered anything I didn't understand they went back and went through step by step. Reviewed on: 14th June 2024

Customer service is excellent

5
Quick and easy, always someone available to help Reviewed on: 13th June 2024

Great payment options

5
Great payment options easy to Apply great customer service Reviewed on: 13th June 2024

Prompt, helpful, informative and efficient.

5
Prompt, helpful, informative and efficient. Staff were courteous and explained all aspects of application Reviewed on: 13th June 2024

2nd time using them from start to finish very polite...

5
2nd time using them from start to finish very polite agents helped me get the finance approved and helping me to find a garage near my home. Reviewed on: 12th June 2024

Superb customer interaction

5
Quick, easy, knowledgeable friendly customer oriented people ready to help and provide any assistance you need. Reviewed on: 12th June 2024

Seamless from start to finish and all done in just 3...

5
Seamless from start to finish and all done in just 3 days lovely people to do business with I would make them my first choice in the future Reviewed on: 12th June 2024

Had two finances now very quick excellent service

5
Had two finances now very quick excellent service Reviewed on: 12th June 2024

Straight foward finance, no issues

5
Straight foward finance, no issues Reviewed on: 11th June 2024

Great experience.

5
Great experience. Very friendly call handlers Reviewed on: 11th June 2024