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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Great customer service easy to deal with and very re...

Great customer service easy to deal with and very responsive Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Mairtin! Response date: 18th June 2025

I have had a seamless experience so far

I had a seamless experience getting finance for my first car from first response finance and they have helped me get a good grip on my monthly payment Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Fisayo! Response date: 18th June 2025

Always be willing to listen to to help when needed

Always be willing to listen to to help when needed Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Jamie! Response date: 18th June 2025

Professionals

Excellent customer service. Very helpful Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Mike! Response date: 18th June 2025

Always very helpful and there service is easy to use...

Always very helpful and there service is easy to use Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Thomas! Response date: 18th June 2025

The best for people who aren’t perfect

They were there for me when no other providers were. They are transparent and helped me in a time where I needed them. Building my credit score and I was able to get the car I wanted despite other garages not helping or simply declining me. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Jay! Response date: 18th June 2025

Very helpful Finance company.

First response Finance is a very useful and friendly Finance company. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Ghulam! Response date: 18th June 2025

No hassle car finance, sorted within 10 minutes.

No hassle car finance, sorted within 10 minutes after confirmation of acceptance, great to deal with. Was guided through all details and had my questions answered very professionally and courteously. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you David! Response date: 18th June 2025

Amazing service

Absolutely loved the experience it was so smooth and easy bit complicated at all, I did it all at the very comfort of my own house Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Ghulam! Response date: 18th June 2025

Quick response and smooth transaction.

Quick response and smooth transaction. Excellent customer service Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 18th June 2025

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