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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Easy to contact, very fast responces and excellent s...

Easy to contact, very fast responces and excellent service Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

It was great and my budget friendly.

It was great and my budget friendly. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Mudusar! Response date: 17th June 2025

Great right from submitting my application

Great from the application! Such a smooth process. I made my application online around 1:00pm.. by 4:30pm the dealer had been paid out. I provided all the information requested and had no isssues at all even though I am in a IVA! I received a call from a member of staff explaining my application and they answered any questions I had. I can’t fault this company. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 17th June 2025

Good customer care and guidance to my exact preferen...

Good customer care and guidance to my exact preferences, understandable explanations to questions and queries. Gives a variety of options to suit my needs and provides good financial advice in time of need. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Tsitsi! Response date: 17th June 2025

Very easy process, kind and experienced staff, alway...

Very easy process, kind and experienced staff, always helpful. Will always recommend to others looking for a car. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you James! Response date: 17th June 2025

Great customer service.

Great customer service. Very fast with the application and all necessary information is explained very clearly. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Thomas! Response date: 17th June 2025

Excellent customer service and customer care

Excellent customer service and customer care. They worked with me, being a young person, and still secured Car Finance for me, allowing me to purchase a car, and gaining my freedom, and ability to build on my career. Amazing people! Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Mack! Response date: 17th June 2025

Excellent customer service and no time wasting

Excellent customer service and no time wasting Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Krishani! Response date: 17th June 2025

Very professional, efficient, understanding and comp...

Very professional, efficient, understanding and competent persons and company dealing with applications and working to provide best possible outcomes for the client. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Scott! Response date: 17th June 2025

Great company

Very understanding and helpful customer service. Service made to feel very personal Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Tgs! Response date: 17th June 2025

The best of the best

I was desperate and my credit was really bad when I saw this company through social media the accepted me and gave me a car thank you for the trusting me Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Adbale! Response date: 17th June 2025

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