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First Response Finance: Car finance reviews

4.95
Based on 6,930 reviews, last reviewed 20th Feb 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
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Aiden wilox

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026
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Tez

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Girst time using first response and they was very he...

5
Girst time using first response and they was very helpful to give us the fiance needed for our new car. Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Emma! Response date: 17th June 2025
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First Response Finance

Good Service

4
First Response were good and quick in their response. I found it easy to deal with them. They also took me through all stages in the processing and they always communicated through email, making it formal and professional. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Bucknell! Response date: 17th June 2025
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First Response Finance

Excellent customer service, had to change vehicle pu...

5
Excellent customer service, had to change vehicle purchase, first response were brilliant in helping me do that Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Jamie! Response date: 17th June 2025
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First Response Finance

Easy application, no hassle, professionally dealt w...

5
Easy application, no hassle, professionally dealt with . Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Adrian! Response date: 17th June 2025
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First Response Finance

When I first made a call it was all systems go and h...

5
When I first made a call it was all systems go and have not looked back since always been there for me if needed Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Peter! Response date: 17th June 2025
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First Response Finance

Great company......

5
Great company with good, uncomplicated service Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Darren! Response date: 17th June 2025
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First Response Finance

Excellent service friendly service thanks people

5
Excellent service friendly service thanks people Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Jason! Response date: 17th June 2025
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First Response Finance

Painless experience, all efficient and fluid.

5
Painless experience, all efficient and fluid. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Rick! Response date: 17th June 2025
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First Response Finance

Experienced friendly knowledgeable staff and very qu...

5
Experienced friendly knowledgeable staff and very quick service money straight to dealers with no hassle Reviewed on: 13th June 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025
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First Response Finance

Everything was explained about commission etc.

5
Everything was explained about commission etc. Had the option to view the car first before signing anything. Reviewed on: 13th June 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th June 2025
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First Response Finance