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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic Customer support

5
Nothing is too much trouble, there always willing to help, there understanding of difficulties is amazing, from poor performance of garages, to financial difficulties there support and understanding is A star plus... Reviewed on: 13th August 2021
Ian 's avatar
Ian

The best car finance company by a mile

5
Best company by far looked and looked yeah my credit was low but these guys got me back on the road and and trusted my payment method without a doubt 10 days later back on the road I tell everyone about them that may look for finance Reviewed on: 13th August 2021
Dean Woods's avatar
Dean Woods

Quick easy super efficient

5
All arrangements made very easy on line, telephone communication confirms all details, first response should be rapid response. Brilliant customer care Reviewed on: 13th August 2021
Joe's avatar
Joe

Best finance company

5
Always there when need help never had any issues Reviewed on: 13th August 2021
Louise's avatar
Louise

John Bell, car loan.

5
I purchased my BMW Z4 using this company,the process was easy and there customer service is second to none. I will definately use them again. Reviewed on: 13th August 2021
John Bell's avatar
John Bell

First responce finance helped, when noone else would.

5
As i have not been in the country for more than 3 years, no finance company would help me, I needed to get a bigger family vehicle, first response finance helped with finance when no other company would. Every dealing I had with staff was plesant and they were all very helpful. thank you Reviewed on: 13th August 2021
Chris Stephens's avatar
Chris Stephens

5 star service

5
I had the pleasure of dealing with these recently and the whole experience was quick and painless and I felt comfortable with every part of the process . Highly recommended 5 stars Reviewed on: 13th August 2021
Bryan Smith's avatar
Bryan Smith

Excellent service friendly coustermer service excellent rates of finance highly recommend

5
I just thought it was so easy so helpfully an the rates were great happy to do it all over Reviewed on: 13th August 2021
arder59@hotmail.com's avatar
[email protected]

Amazing

5
Absolutely brilliant company, very professional and friendly staff...100% recommended Reviewed on: 13th August 2021
Phillip Lee's avatar
Phillip Lee

Best finance company

5
Always on hand with advice and help when needed or if struggling with financial obligations Reviewed on: 13th August 2021
Mark Graham's avatar
Mark Graham

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