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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great Service

Great communications and customer service. The only company willing to give me a reasonable APR highly recommend. Reviewed on: 13th August 2021

The customer service was amazing in every way

There customer service was kn point everytime always tried to help when they can Reviewed on: 13th August 2021

Car finance

Brilliant and so easy to apply would highly recommend this company Reviewed on: 13th August 2021

Always go the extra mile

They never fail to provide the service I'm looking for Reviewed on: 13th August 2021

Good service

Excellent service really easy process hassle free would highly recommend friendly staff Reviewed on: 13th August 2021

Great help

Listened to our situation understood and we're really helpful Reviewed on: 13th August 2021

No fuss car finance

I've used First Response on 3 occasions now, each and every time they have made my purchases fuss free. They have a vast network of dealers to choose from which offers a good choice of vehicles. I would recommend them. Reviewed on: 13th August 2021

Great finance comany

Great finance good value nothing bad to say Reviewed on: 13th August 2021

Great Interactions..

As a financially recovering divorcee, Frist Response Credit were my first choice for credit when I needed a reliable, newer car for work. With their help I was able to buy my car of choice at a great price. All work affordable repayments over a sensible period of time given the car. Reviewed on: 13th August 2021

Great service

Struggled to finance in the passed but they were really good, service excellent and now on my second car through them Reviewed on: 13th August 2021

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