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First Response Finance: Car finance reviews

4.88
Based on 7,979 reviews, last reviewed 13th Jul 2026
50550% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The experience was fast and easy The experience was fast and easy Reviewed on: 13th July 2026
Maxine G's avatar
Maxine G

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7980)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Simple polite

5
Fab company very simple to communicate with Reviewed on: 22nd July 2022

Friendly helpful and great customer service

5
Helped me get finance get a affordable car and after 2 years let me change Reviewed on: 22nd July 2022

Best finance company ever

5
No matter your problem first response finance would always try to work with you and find the best way possible not by trying to take back your car due to missed or late payments but, rather they want you to be able to keep your car and still pay some cash in towards your finance for the good of both parties unlike some other finance out there they have fees and charges when u miss payment.. honestly i would beat my chest and recommend first response finance to anyone anytime any day..❤❤❤ Reviewed on: 22nd July 2022

Great experience and good customer service

5
First response helped me get the finance I needed for the car that I wanted for affordable monthly payments . Happy with my purchase and finance plan . Reviewed on: 22nd July 2022

good service

5
has my last couple of cars with first response finance always had good customer service help with any thing i asked and would use them again Reviewed on: 22nd July 2022

A finance provider that wants to say yes

5
I need a replacement car after my car was written off in an accident but I already had a touring caravan on finance and most companies wouldn’t provide a quote but first response came back with a very good deal so couldn’t say no…. Reviewed on: 22nd July 2022

Excellent company

5
Excellent company. Very understanding and fair. Reviewed on: 22nd July 2022

Excellent

5
Had a great experience with these guys had finance from them twice now the first time unfortunately somebody hit my car and the vehicle was written off. I settled the finance and then immediately went for a new policy they couldn’t have been more helpful. Reviewed on: 22nd July 2022

Call this company you will be delighted with there service.

5
Fantastic service from start to finish a very fast and friendly service I would recommend 100%.I will be using there service every time. Thanks again for a fantastic service Paul bowd Reviewed on: 22nd July 2022

I was stuck and these guys helped

5
Professional friendly, Used them twice now Reviewed on: 22nd July 2022