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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7979 reviews)

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4.88

Based on 7,979 reviews, last reviewed 13th Jul 2026

50550% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The experience was fast and easy The experience was fast and easy Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7979)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Best service ever

Never had a problem.. always been welcomed. Staff are brilliant and very helpful. Always given me what I want. I would recommend first response not just to family and friends but would recommend this company to everyone. I'm not the type to give a review to anyone but this company deserves a review. Welldone first response. Keep up the good work Reviewed on: 22nd July 2022

Brilliant service

I rang looking car finance and got exactly what I was looking for. I got all the help I needed and more. Reviewed on: 22nd July 2022

110% car finance company

2nd car finance with first response 10 out of 10 Reviewed on: 22nd July 2022

Excellent and quick service

Was attended to the very same day. Everything with the finance was quick and easy. Reviewed on: 22nd July 2022

Helpful

Always ready to help and discuss any issues, quick easy job Reviewed on: 22nd July 2022

Exceptional Service

Fast simple & easy would recommend to anyone Reviewed on: 22nd July 2022

Very happy customer

Hi, I have been a customer with First Responce Finance for a good few years now.When I was accepted for my first car with First Responce I didn't have any credit history but First Responce gave me the chance to start building one. I am now on my fourth car with them and a good Apr rate which got lower with each new finance agreement. I only recently purchased my fourth car and like the other three agreements everything went very smoothly from picking my car and First Responce paying the dealer right away.I did not have any problems at all on every purchase.Also with thanks to first Responce giving me the chance I now also have my very first credit card. Overall my latest experience and past three experiences have been totally amazing for me, thanks very much First Responce ,and I will continue to use your services as in my eyes yous are amazing and will do anything that yous can do to help finalize your purchase. Reviewed on: 22nd July 2022

Outstanding company... always happy to help

Through my experience with First response, they have been amazing, always helped with any issues I had including returning a faulty car and warranty. Friendly staff. Reviewed on: 22nd July 2022

Superb friendly and profesional

Whole proces in one day super friendly and proffesion a l Reviewed on: 22nd July 2022

Tip Top

First experience with First response finance was great. Customer service was above and beyond when needed. Very helpful in when needing to change direct debit dates. This company was that good I came back for a second time which was very very helpful gave me a list dealerships around the area near me all very easy contacting with paperwork/ Contracts. Definitely recommend to anyone and everyone Reviewed on: 22nd July 2022

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