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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,979 reviews, last reviewed 13th Jul 2026
50550% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The experience was fast and easy The experience was fast and easy Reviewed on: 13th July 2026
Maxine G's avatar
Maxine G

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7979)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Top company

5
Such a easy and helpful team where very helpful with my application and a speedy process would definitely recommend to family and friends I love my car Reviewed on: 22nd July 2022
Stuart mason's avatar
Stuart mason

Very reliable!

5
Have used them for over a year and I’ve never had any big problems! They were very accommodating when I needed to make changes and even tried their best to get me a better deal! Reviewed on: 22nd July 2022
lmedgington@icloud.com's avatar
[email protected]

Easy to use

5
The process for application was quick and easy and I have recommended the company to family who also have taken an agreement out. This was due to the swiftness and ease of the companies services. Reviewed on: 22nd July 2022
Steve Leaning's avatar
Steve Leaning

Top company

5
Easy to deal with great prices insurance made easy Reviewed on: 22nd July 2022
Andrew Ross's avatar
Andrew Ross

Amazing service

5
From start to finish great company. Every Staff member I liaised with were very helpful and pacient. My credit was great but they worked with me and I git an amazing car I still love had in one year now. All correspondence was quick an very helpful and easy. I have recommended them to friends and family. Will use again. Amazing experience, very confidence boosting as no judgement. Thank you to all the team that helped me, amazing company. Reviewed on: 22nd July 2022
Corrine Checkley 's avatar
Corrine Checkley

Amazing service

5
I was concerned about getting finance for my vehicle, first response made me feel at ease and explained every step. They was always on hand if I needed to speak to them and I would gladly go back again, I have recommend them to several friends and family. Reviewed on: 22nd July 2022
Jamie wright's avatar
Jamie wright

Awesome!

5
They're great, really helpful and accommodating when circumstances change. Reviewed on: 22nd July 2022
Sahra Williams 's avatar
Sahra Williams

Very helpful and understanding

5
Really helpful. Really understood my circumstances and really went above and beyond to help me get the finance I needed to get my car that I desperately needed for travelling to and from work as I work over an hour away from my house. Really cannot recommend them enough to everyone and anyone. Team are super friendly too and really helped me out. Cannot thank them enough Reviewed on: 22nd July 2022
Billie Ellis's avatar
Billie Ellis

Excellent company

5
Really helpful and supportive great to deal with always nice and friendly Reviewed on: 22nd July 2022
Michael amo's avatar
Michael amo

Customer focused

5
As a bad credit scorer, I used First Response to finance my commercial vehicle but rather than decline my application, the customer advisor called and outlined alternative options which suited my circumstances. They worked around the best possible solution and helped secure a particular amount to finance. It's the whole customer experience that I appreciate and without them, there was no way I could finance this commercial vehicle. Big thumbs up to First Response. Ps. Their text service to follow up payments is also a good touch, the way it's set up is excellent and very consumer oriented :) Reviewed on: 22nd July 2022
Joseph Cheung's avatar
Joseph Cheung

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