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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7964 reviews)

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4.88

Based on 7,962 reviews, last reviewed 9th Jul 2026

49750% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They made my dream come true. They made my dream come true. Really professional, thoughtful and they always responded quick to any requests Reviewed on: 9th July 2026

Latest lowest rating:

1

Avoid them at all costs, bad customer service. Avoid them at all costs, bad customer service. Reviewed on: 9th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7964)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Best finance company

Experience with this company I could not fault ,was quick and very friendly and down to earth with there finance explanation and would definitely recommend to all. Reviewed on: 22nd July 2022

Easy to deal with

Getting finance through First Response was nice and simple. Every person I have spoken with at the company has been extremely helpful and knowledgeable. It's been the easiest process I've been through. Reviewed on: 22nd July 2022

Highly recommended

Fantastic customer service and support simple no hassle any issues dealt with Reviewed on: 22nd July 2022

Very helpful

I've used them 2 times now and I'm very happy Reviewed on: 22nd July 2022

Great staff and very helpful and nothing is a problem

Applied for car finance and was excepted straight away with no hassle or pressure and are always easy to speak to them if there is any problem. Reviewed on: 22nd July 2022

Mr nunn

Very good service nice and easy and they look after you Reviewed on: 22nd July 2022

Absolute pleasure to deal with.

I’ve been a first response customer for over 18 years. The staff are fantastic and are always on hand to lend support if needed. The next car I purchase will most definitely be financed through first response finance. Reviewed on: 22nd July 2022

Excellent quick service.

They are very quick responding to your application. Being not very computer literate, I found it very easy to download documents when they required it. I had to phone them a couple of times about my application, and they were very friendly and helpful. Reviewed on: 22nd July 2022

Great customer service

Very helpful and friendly. Helped me with my enquiry with a fast response and a fast response when changing car finance Reviewed on: 22nd July 2022

Number one finance company!

I struggled to get finance. When I explained my circumstances and how I needed finance for a safe and reliable car for my autistic son to travel in they went above and beyond and tried to get me as much as I could lend but also ensuring I could afford it. I have never had a problem making payments but I know that they will be supportive if I ever struggle. Reviewed on: 22nd July 2022

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