Smart Money People Logo

First Response Finance: Car finance reviews

4.95
Based on 7,098 reviews, last reviewed 24th Apr 2026
16300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Cant really fault I didnt think id get accepted and... Cant really fault I didnt think id get accepted and they have been super helpful and yeah brilliant Reviewed on: 24th April 2026
Alice 's avatar
Alice

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7098)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Staff understood my request

5
Quick questions about your financial position and friendly to you and all way there for you Reviewed on: 13th August 2021

Excellent

5
Excellent finance company Reviewed on: 13th August 2021

Quick and easy

5
A very helpful team to make financing a vehicle a painless and quick experience. Five stars Reviewed on: 13th August 2021

Very helpful & prompt customer service

5
Used this company once for car finance & was very pleased with the service so used them again for my next vehicle. Reviewed on: 13th August 2021

Excellent service

5
Excellent professional yet friendly customer service. No issues whatsoever. Reviewed on: 13th August 2021

Good quality

5
Its my first time with any credit broker and first response are really good I'm very happy got my car so all good Reviewed on: 13th August 2021

Great

4
Always had great customer service with these guys, their online website is easy to navigate and use as well, no complaints from me Reviewed on: 13th August 2021

Excellent service

5
They have been excellent with the service on my finance for my motorbike and brilliant customer service. Really understanding about my circumstances and very helpful. Reviewed on: 13th August 2021

High Quality, Personal Service.

5
I was sceptical about getting car finance due to my poor credit rating but First Response listened to my story understood. They made me feel human and not like they were trawling for business by assessing me and hoping for the best. Every staff member I have spoken to has been polite, professional and helpful. I would have no problem at all recommending First Response and I know my next car will be bought through them too. Reviewed on: 13th August 2021

First class service

5
Excellent service from start to finish. Very understanding operaters when you phone. They ensure a fair price for the car before offering finance Reviewed on: 13th August 2021