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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7119 reviews)

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4.95

Based on 7,119 reviews, last reviewed 26th Apr 2026

18400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Worked out a credit limit and a rate within my budget Didn't have good credit but was able to work out a plan, I was between a couple of cars and the one I picked was newer and higher spec, due to this i ... Read more Reviewed on: 26th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7119)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

First Response were excellent to deal with and very friendly but still professional

Our first time using first response and very pleased with the service Reviewed on: 13th August 2021

Great Company

A very easy and straight forward car finance company, I pay weekly as it just works for me! Reviewed on: 13th August 2021

Helped so much !

I was a tough situation where I got a new job and couldn’t commute because it was far. I couldn’t afford a car so I had to go finance. As a uni student and Covid, it’s really hard to gain the correct credit score to be cleared for a car. First response provided me that option to get the car I actually wanted with a fair price. It is appreciated and I would recommend it to anyone. Reviewed on: 13th August 2021

Fantastic

After applying for finance. The whole process was quick with no issues ,fast payout and they kept you informed throughout! Reviewed on: 13th August 2021

Perfect Service

Super service and Customer service Reviewed on: 13th August 2021

Helpful people and understanding

I have been with first response for many years and know problems great people Reviewed on: 13th August 2021

Very quick and very helpful

They helped me arrange my car finance very quick so I could get on the road as soon as possible Reviewed on: 13th August 2021

Excellent customer service

Just after 6 months of having my car it developed a problem. Long story short I had a lovely lady Jemma handling my case and couldn't fault her, she was very friendly and helpful and helped me kept me up to date with what was going on. Excellent service Jemma Reviewed on: 13th August 2021

Great company nothing too much trouble

Excellent experience I’m now on my third vehicle through this company. Competitive Rates too for folk with slightly varying credit history Reviewed on: 13th August 2021

Fast and great customer service

My daughter recommended I use this company. They were fast and kept in touch until everything was in place. Easy to contact by phone and helpful when I needed to change my payment date. I can't fault them! Reviewed on: 13th August 2021

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