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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7104 reviews)

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4.95

Based on 7,104 reviews, last reviewed 25th Apr 2026

16900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Laura at First Response Finance I spoke to Laura at First Response Finance and she was very knowledgeable and guided me through the whole process from start to finish. She explained ... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7104)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Help when I needed it

I was struggling to buy a car, these guys helped. Obviously interest was higher but it did allow me to buy my dream car Reviewed on: 13th August 2021

Brilliant company

Brilliant company. They were more than helpful and website is easy to navigate. Highly recommend Reviewed on: 13th August 2021

Very helpful staff and simple, easy to understand products

I wish all finance companies were as easy to deal with than First Response Finance. They gave me finance when noone else would. Reviewed on: 13th August 2021

Quick and easy

Found a car, called up for finance, helped us through all the paperwork collected the car. As easy as that would definitely recommend after the service we received Reviewed on: 13th August 2021

Recommend

Very good service and quick. Fast answer for applications Reviewed on: 13th August 2021

Excellent

Excellent communication fantastic service Reviewed on: 13th August 2021

Amazing service

Helped me when no one else would. Reviewed on: 13th August 2021

Great company

Been with first responce for just over a year customer service is second to none always willing to help out Reviewed on: 13th August 2021

Great clear fast service

Applied for finance and had a call to go through everything. Clear and concise. Great service Reviewed on: 13th August 2021

Fantastic company

More than happy to help us when things went wrong very friendly went above and beyond Reviewed on: 13th August 2021

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