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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
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Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Quick service with handy online portal for uploading...

5
Quick service with handy online portal for uploading application materials and tracking progress. Fast payout and great customer service. Reviewed on: 11th June 2025
Reply from First Response Finance That's great to hear, thank you Nichola! Response date: 12th June 2025
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First Response Finance

Friendly great to do business with

5
Friendly great to do business with Reviewed on: 11th June 2025
Reply from First Response Finance That's great to hear, thank you Neil! Response date: 12th June 2025
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First Response Finance

quick and helpful.

5
quick and helpful. Couldnt do more. Knowledge was great and gave us options Reviewed on: 11th June 2025
Reply from First Response Finance That's great to hear, thank you Adam! Response date: 12th June 2025
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First Response Finance

They have been very professional and been helpful to...

5
They have been very professional and been helpful too when needed Reviewed on: 11th June 2025
Reply from First Response Finance That's great to hear, thank you Elizabeth! Response date: 12th June 2025
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First Response Finance

Dealt with very efficiently would recommend to famil...

5
Dealt with very efficiently would recommend to family and friends Reviewed on: 11th June 2025
Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 12th June 2025
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First Response Finance

Just a no nonsense company who listen to a potential...

5
Just a no nonsense company who listen to a potential customer. Streets ahead of some of the more common names , I highly recommend them . Reviewed on: 11th June 2025
Reply from First Response Finance That's great to hear, thank you Matthew! Response date: 12th June 2025
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First Response Finance

Try these people e on my new car.

5
Very good at sorting out finance on my new car. Helped where others wouldn't. Reviewed on: 11th June 2025
Reply from First Response Finance That's great to hear, thank you Jeremy! Response date: 12th June 2025
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First Response Finance

Very good understanding people

5
Very good understanding problem. Easy and fast contact Reviewed on: 11th June 2025
Reply from First Response Finance That's great to hear, thank you Jacek! Response date: 12th June 2025
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First Response Finance

Returning customer...and happy!

5
I've used first response for two vehicles now and never had any problems, customer service is awesome and they also deal with my queries very quickly. I'm kept up to date with the progress of my applications and I can't fault them at all. Reviewed on: 11th June 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Mercedes! We hope you're happy with your new vehicle. Response date: 12th June 2025
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First Response Finance

making a claim excellant results

4
fast efficiant service very good when making a claim Reviewed on: 11th June 2025
Reply from First Response Finance Thank you Mark for the four-star review! Response date: 12th June 2025
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First Response Finance