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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7130 reviews)

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4.95

Based on 7,130 reviews, last reviewed 27th Apr 2026

19400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Finance set up very quickly. Finance set up very quickly. Explained everything clearly. Easy to make additional payments whenever. Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7130)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

So patient and friendly

Absolute great service I finance my bike from them and they was supportive through out the whole time even when I paid off in full 18 months early Reviewed on: 13th August 2021

Really helpful and supportive finance company

I never thought I could get finance no working and being a carer to my disabled son but that all changed when I came across First response finance. They talked me through the process and answered any questions I had. They have worked with me to make sure that my finance payments fall to suit my income. First response finance will definitely be the company I recommend to friends and family looking to finance a new car! Reviewed on: 13th August 2021

Fantastic service throughout

Fantastic service throughout the process off applying for finance. First time I have had finance and felt at ease and everything was explained brilliantly Reviewed on: 13th August 2021

Highly recommended

Highly recommend this finance company, friendly, polite and helpful customer service team. Quick and easy decision making. Finance was dealt with quickly. Have used this company many times over the years. Reviewed on: 13th August 2021

Excellent

Very quick, excellent in every way Reviewed on: 13th August 2021

A1

Fast and responsive service friendly service Reviewed on: 13th August 2021

Amazing company

Couldn’t get help for a new bike rang first Responce they accepted me been a customer now for few years. Some of my friends have been helped by them as well first rate company helpful friendly can’t recommend them enough Reviewed on: 13th August 2021

Excellent - real people!

At last - a finance company who understood my personal circumstances and made a decision based on their personal judgement rather than an algorithm. Very happy to recommend them.. Reviewed on: 13th August 2021

Top class Car Finance

Last year I had some bad luck and had to sell my car for a very small amount. I really need a car for my children and could not afford a cash lump sum to buy a decent car for my family. This is when I found out about First Response. They really helped me get an affordable priced car and the monthly payments suit me great, also I now have the the best car I have ever had. First response were so thorough and quick for their decision. I would highly recommend. Reviewed on: 13th August 2021

Amazing Company!!!

When no one wanted to help me purchase a car on finance due to my credit score being low. First response did the job! They made me feel at ease and really assured me that they can help me. Now I’m enjoying my new car and I’ll be forever grateful to this company for allowing me to drive the car I have now. Reviewed on: 13th August 2021

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