Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7130 reviews)

View other First Response Finance products

4.95

Based on 7,130 reviews, last reviewed 27th Apr 2026

19400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Finance set up very quickly. Finance set up very quickly. Explained everything clearly. Easy to make additional payments whenever. Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7130)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great service A*

First Response were easy to deal with, answered any questions I had, we’re available at the end of the phone if I needed to call and overall gave an amazing service which enabled me to purchase the car I wanted. Everything was made clear from the start and customer service was top notch. Now as a customer I get monthly texts to let me know exactly when my payment will be going out my account ensuring a simple and easy transaction each month. Thank you First Response Finance. A+ service all round. Reviewed on: 13th August 2021

Amazing company

This company has been outstanding, due to my circumstances during COVID loosing work, they have been very understanding and never give me any hassle with being behind on payments helping and supporting me in every way possible. Reviewed on: 13th August 2021

Good communication

Let me pick what day to pay and if wanted weekly or monthly and there if you need to talk about your finance with them Reviewed on: 13th August 2021

Exemplary service

A finance company that does not punish based on your past, this is a finance company that only looks to the future, Reviewed on: 13th August 2021

Straight forward. Easy as 123

Whole process completed via text and email. Payment made immediately Reviewed on: 13th August 2021

Excellent, fantastic service

I approached First Response Finance for my car finance, I had never had any sort of finance before so I was unsure about the whole process, quite worried about it. I had absolutely nothing to be worried about, they made me very at ease and the whole process was such a smooth run. I would highly recommend First Response Finance to anyone that is thinking about car finance. They staff could not be more helpful and they are so friendly. Reviewed on: 13th August 2021

Reasonable understanding lender

I’ve used this company to finance my vehicle twice they are very understanding & work well with their customers Reviewed on: 13th August 2021

very kind and helpful

I was tired of being denied car finance and only with a provisional licence it was just a no go area but with First response they came to my rescue. They thoroughly checked my finances to make sure I was really able to pay back for my loan. After sending all the documents they requested even with not so good credit score I was accepted. One thing I loved about First Response Finance is because I have a provisional licence they were very honest with how much I can spend on a car and really checked with me countless times if I was happy with the car itself. They were in touch throughout the whole process. They never gave me false hope. they are very genuine and helpful. Even as I build my credit and working on getting a full licence I will still use FRF, They are the best no doubt about it. Reviewed on: 13th August 2021

Amazing customer service

Helped me out when I had nowhere to turn. Sorted me my finance and I got my car the next day. Customer service was amazing they never judged or anything and helped me through every stage Reviewed on: 13th August 2021

Finance

Great service and customer service Reviewed on: 13th August 2021

Alternative products

Car Finance
from Close Brothers 1.57 from 70 reviews
Car Finance
from Advantage Finance Limited 1.82 from 24 reviews
Motor finance
from Tandem 5.00 from 6 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub