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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7130 reviews)

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4.95

Based on 7,130 reviews, last reviewed 27th Apr 2026

19400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Finance set up very quickly. Finance set up very quickly. Explained everything clearly. Easy to make additional payments whenever. Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7130)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Car Finance Acceptance

First Response Finance were the only company who would accept my application. I have a poor credit rating and they were fair in their review of my finances to the offer they gave me. Flexible also as to choosing the best date for payments to go out of my account. Other companies from experience have not been anywhere near as flexible. They are fair and trustworthy. Reviewed on: 13th August 2021

Unbelievable

In today’s environment of poor customer service and willingness to accept mediocracy First Response Finance is a breath of fresh air… Outstanding customer service and an acceptance of individual unique circumstances I found this company to be responsive and helpful to my needs. They have completely changed my somewhat cynical impression of Finance. Have and will continue to recommend Reviewed on: 13th August 2021

Excellent service

Excellent finance company second time been with them and will continue to do so Reviewed on: 13th August 2021

Helpful and understanding

They took the time to listen to my story and help me out, it change my life and my me feel independent Reviewed on: 13th August 2021

Very happy with the service

I’ve used first response for vehicle finance 3 times in the last 12 years (2005-2008 and 2017 to present day) and have always been very happy with the service and the way my accounts have been dealt with always very polite and helpful and wouldn’t use any other company Reviewed on: 13th August 2021

So helpful

I have really bad credit and first response went above and beyond to help me get my family car. Would defo recommend Reviewed on: 13th August 2021

Very happy with First Response

All of my dealings with First Response have been made trouble free by the staff. I'm with them now with my third car loan and I cannot highly recommended them any more than brilliant and happy to deal with Reviewed on: 13th August 2021

Car finance

Always friendly and easy to deal with I have had two cars financed and will continue to the future thanks Reviewed on: 13th August 2021

Easy car finance .

Can’t rate them highly enough went out there way to get me the best possible deal when other companies didn’t approve me . Reviewed on: 13th August 2021

Great company.

Could not be more helpful. Would definitely recommend. Reviewed on: 13th August 2021

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