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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7116 reviews)

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4.95

Based on 7,116 reviews, last reviewed 26th Apr 2026

18100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I have always had my finance from you, and I have be... I have always had my finance from you, and I have been very happy with the service that you provided Reviewed on: 26th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7116)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent company

First class staff and products.No hassle communication. Reviewed on: 13th August 2021

Service

Amazing company! Very friendly and helpful staff Reviewed on: 13th August 2021

Outstanding service

On my 7th agreement with them. Always given outstanding service. Reviewed on: 13th August 2021

Amazing!!

Great service from FRF. They were willing to work with us to ensure that we could get the finance we needed. Reviewed on: 13th August 2021

Great Company

Brilliant finance company, very understanding. This is the second finance I've had with them and would return again if needed in the future. Great Company Reviewed on: 13th August 2021

Excellent no hassle option to finance

I was in the market for a new motorcycle after passing my test I did have the money to cover it because I knew I wouldn't get finance, how wrong was I, I got in touch with first response finance a quick conversation later and a few details sent over, the finance was done the bike was mine and I was very very happy, this was my first time dealing with finance but it was an excellent experiance and I will be using first response finance again. Excellent rates even tho my credit file is very far from excellent they treated me fairly and with respect and I feel they went above and beyond. Reviewed on: 13th August 2021

Excellent service

Very please with this company accepted me with poor credit Reviewed on: 13th August 2021

Most helpful and Best Service!!!

This company allways help my needs and was very understanding of my working time and gave me the bike of my dreams amazing company cant fault them. Reviewed on: 13th August 2021

1st class

First response finance helped me when know one else would very helpful and outstanding service. Reviewed on: 13th August 2021

Helpful and easy going

2nd finance package with them. They’re helpful even when the dealership isnt Reviewed on: 13th August 2021

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