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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Great service

Very helpful great service great staff and service Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Liam! Response date: 12th June 2025

Excellent friendly staff really easy process from st...

Excellent friendly staff really easy process from start to finish 5 star Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Don! Response date: 12th June 2025

Easy from start to collection ,quick and simple

Easy from start to collection ,quick and simple Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 12th June 2025

Excellent and prompt service and speedy replies to a...

Excellent and prompt service and speedy replies to all queries. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 12th June 2025

I have been using first response finance for seven y...

I have been using first response finance for seven years and never had an issue, friend call holders and always on hand to answer any questions you might have. Reviewed on: 11th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Chelsie! We hope you're happy with your vehicle. Response date: 12th June 2025

Excellent service from strat to finish

Excellent service from strat to finish Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Catriona! Response date: 12th June 2025

Going that extra mile.

After one car seller broke the rules of business they blocked that sales finance and went and found me the same model from another dealer. Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Trevor! Response date: 12th June 2025

Call them! They’re great 10/10

I relocated from Australia and had no credit scoring. They phoned me to understand my situation, a decent conversation with a real human which is so rare these days. It was so easy, very welcoming and friendly and the paperwork was very simple. Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Christina! Response date: 12th June 2025

Simple, stress free financing

Excellent from start to finish, made the whole process of financing my car very easy, lovely helpful staff. Very quick process with no stress, would definitely use again to finance my next vehicle. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Sascha! Response date: 12th June 2025

I have two finances with them and both have been out...

I have two finances with them and both have been outstanding! I had issues with the first one and they dealt with it quick and efficiently. The best finance company on the market by far and have always been in hand for anything I’ve needed! Thank you! Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 12th June 2025

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