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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7810 reviews)

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4.88

Based on 7,810 reviews, last reviewed 26th Jun 2026

84900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great Finance company would recommend Very helpful and Flexible with my car finance, gave support when needed and was expected at all. So kudos to this finance option and would recommend t... Read more Reviewed on: 26th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7810)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Amazing

Very helpful very good customer service Very happy these guys was here for me As a disabled person and not working Due to illness I could not get out I’m having a real bad year with Covid I was so happy that I can get a car to get around to see my family and have a life again thank you so much first response Reviewed on: 17th August 2021

Amazing and reliable

Excellent communication ..and very reliable and helpful Reviewed on: 16th August 2021

Great service

Great service my second car loan from this company never had any problems. Reviewed on: 16th August 2021

Fantastic company to go for always helpful

When I bought my first car it wasn’t good and first response was amazing out standing experience Reviewed on: 16th August 2021

Car credit

First time I have used them and will be using them again so helpful Reviewed on: 16th August 2021

Customer friendly and informative

I've used frf twice and it's because they are able to adapt to my needs if they changed eg. At the start of the pandemic I was able to change my payment schedule without any hassle. They notify a week or so before a payment is due to be taken out. Reviewed on: 16th August 2021

brilliant client relations and customer service standards

fast accurate and detailed services easy to manoeuvre paperwork via online portals saving time around my busy work and family life. Reviewed on: 16th August 2021

Excellent and Friendly

First Response Finance have always handled my phone calls with a high level of friendliness, care and support, the website layout is very user friendly and it clearly details everything, I'm thankful for FRF for helping me get on the road. Reviewed on: 16th August 2021

Car finance

Used for years now very helpful and easy to deal with, I had a car with them and it got wrote off, but they very quickly managed to get me back on the road again definitely would recommend. Reviewed on: 16th August 2021

Okay until you get ripped off

We're fine to deal with until they told me to fight for a refund then took a huff, dont use unless you wanna accept youv been bumped Reviewed on: 16th August 2021

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