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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7119 reviews)

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4.95

Based on 7,119 reviews, last reviewed 26th Apr 2026

18400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Worked out a credit limit and a rate within my budget Didn't have good credit but was able to work out a plan, I was between a couple of cars and the one I picked was newer and higher spec, due to this i ... Read more Reviewed on: 26th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7119)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Spot on service

Nothing was any bother. Finance sorted and new car in no time at all. Reviewed on: 13th August 2021

Excellent choice for car finance

The advisors for first response are amazing, they are very reassuring and find a suitable payment plan to suit your needs. Have to say they were the best company to listen to any financial problems due to covid and people being furloughed. Will use again and highly recommend to anyone in need!! Thank you Reviewed on: 13th August 2021

Excellent company.

Very good company to finance with! Excellent customer service and no problems what so ever! Reviewed on: 13th August 2021

Excellent customer service

I had given up hope of getting finance when I chanced upon a First Response Finance advert online. They were brilliant. I had a car within a week even with my awful credit history. I would recommend to anyone with or without a dodgy credit score. Reviewed on: 13th August 2021

Excellent

Amazing customer service, helped me through the whole process Will definitely be recommending them Reviewed on: 13th August 2021

Brilliant company

Gave me a great deal for my car finance. Great communication, helpful,friendly staff. Reviewed on: 13th August 2021

Just Amazing!!

So professional with a great customer service team. The process was so easy, can’t recommend enough! Reviewed on: 13th August 2021

Amazing service

Professional and good prices happy to finance with them again Reviewed on: 13th August 2021

Amazing

Amazing service, helped me to buy my very first Mercedes and nothing was to much to ask can thanks the guys enough!!! Reviewed on: 13th August 2021

Second Time User. Same GREAT service

The service is and has always been very simple from the end users perspective but having sat in the showroom with the dealers waiting for payment it’s a great service for them also. Swift payment and courteous team. On my second use of their products I was offered finance again but the repayment was a little high. I challenged back politely outlining zero late or missed payments over nearly three years and they moved the payment to a better rate which sealed the business. They listened and this stopped me shopping elsewhere. Always polite people on the other end of the phone and made me feel like a human being not a sun prime customer. Reviewed on: 13th August 2021

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