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First Response Finance: Car finance reviews

4.95
Based on 7,225 reviews, last reviewed 30th Apr 2026
28800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Helped alot and it went thought quickly Helped alot and it went thought quickly Reviewed on: 30th April 2026
Tracey's avatar
Tracey

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7225)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great, fast and very helpful

5
Used first response finance second time now they just get better and better each time very helpful very understanding and definitely will be using them again in the future Reviewed on: 13th August 2021

bike finance amazing company

5
this company is so helpful and is always willing to answer any questions you have and they will sort any problems you have Reviewed on: 13th August 2021

Excellent and professional service

5
I had very little chance at car finance until i found First response finance, they were excellent and very professional while dealing with my application, they exceeded my expectations and would definitely recommend to anyone who thinks they wont be accepted for finance, absolutely outstanding professionalism from first response finance Reviewed on: 13th August 2021

Amazing company

5
Outstanding customer service. Very helpful company. Reviewed on: 13th August 2021

Amazing customer service

5
My car was written off first response helped me get back a new car back on the road with very little stress and couldn’t have been more helpful Reviewed on: 13th August 2021

You're made to feel part of a family rather than a number

5
Every member of staff I have spoken with has welcomes you as if your part of the family & not just a number in the system. I was even able to arrange my new finance direct with FRF with them before getting a new car. Reviewed on: 13th August 2021

Great company to deal with

5
Simple and easy process, pre approved finance and allowed me to buy a new car fast when my previous one failed its mot, the money was in the dealers account within minutes meaning I could drive away same day! Reviewed on: 13th August 2021

Car finance

5
They were very helpful and made sure I understood the finance, also they answered any questions that I had Reviewed on: 13th August 2021

Very good service

5
Helpful and listening to your needs Reviewed on: 13th August 2021

Excellent

5
Bought a couple of cars using them will use again Reviewed on: 13th August 2021