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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7232 reviews)

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4.95

Based on 7,232 reviews, last reviewed 30th Apr 2026

29500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Quick and easy quick to respond would recommend to a... Quick and easy quick to respond would recommend to any one Reviewed on: 30th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7232)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fast decisions and reliable

Amazing company! Made a decision within a few hours and within an hour I had the money get sent to my car dealership! Fast, reliable and amazing service Reviewed on: 13th August 2021

World Class Support

I first applied for Car Finance in 2019, FRF made the application easy. A usually daunting process was seamless and stress free. I renewed my finance in 2020 when I purchased a new car. It was even easier to do this, they gave me a value of what I was allowed and I chose my car accordingly. So easy, stress free helpful. Recommend to everyone. Reviewed on: 13th August 2021

Outstanding

Never been so satisfied with a company in my life, how they work to ensure every customer is satisfied is brilliant Reviewed on: 13th August 2021

Help and support

First Response have beevery helpful and supportive throughout my whole application. They made sure I could afford my repayments. They are very responsible and I'd highly recommend them Reviewed on: 13th August 2021

Can't fault first response finance

From day one they have been brilliant for my finance needs Reviewed on: 13th August 2021

Excellent company

Very good and helpful company as a whole. Was give the wrong registration number from the dealer. That I thought was going to be a problem . But everything was sorted in one 3minute phone call . Cant say enough for the customer service. Reviewed on: 13th August 2021

Excellent company to use

Excellent company to deal with would highly recommend them to anyone Reviewed on: 13th August 2021

Fantastic company!!

Excellent company, really nice people, quick and keep you up to date Reviewed on: 13th August 2021

Experience

Very helpful great customer service and excellent service Reviewed on: 13th August 2021

Great company easy online account

Brilliant company been them for about 20 years Reviewed on: 13th August 2021

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