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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7233 reviews)

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4.95

Based on 7,233 reviews, last reviewed 1st May 2026

29600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent company and helped me even with poor credit. Excellent company and helped me even with poor credit. Great customer service too. Reviewed on: 1st May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7233)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Brilliant customer service

First response helped me get car finance when no 1 else would,there understanding of your circumstances and were very helpful. Reviewed on: 13th August 2021

Professional. Helpful. Faultless

Helped me where others wouldn't. Superb company. Reviewed on: 13th August 2021

Excellent

Absolutely fantastic service! Very helpful and accommodating! I even recommended my mum and she couldn’t believe how helpful and fair they were! 10/10! Reviewed on: 13th August 2021

Fast amazing service

Super fast response from them had my car finance from start to finish done in 4 hours and car delivered Reviewed on: 13th August 2021

The most decent Car Finance company I know of

First Response Finance is the most decent Finance company I have ever dealt with. I have had 3 cars financed through First Response. In the 5 years or so that I have been their Customer, I have had a couple of ups and downs, a redundancy and an employer stopping to pay wages and going into administration. Trough dialogue and keeping First Response informed, they waited for me to pull myself together, get a new job and then resume as usual. That capacity for dialogue and supporting their Customer is far better than the average Finance Lender behaviour (default, bust and recover forcibly), and must be commended as the best I have seen. It was thanks to First Response supportive approach that I was able to get myself sorted, catch-up with the payments and then resume as usual. I recommend and rate First Response highly for the reasons above. Reviewed on: 13th August 2021

Excellent fast service

Having bad credit I struggle to get car finance until the car dealer suggested first response finance. The service fast and efficient the customer service advisor talked me through the process and how much the repayment amount would be. I am very satisfied with the service I received. Reviewed on: 13th August 2021

Dream givers

This is the only company that gave me a chance to finance my dream car for my family they were very friendly and understanding would recommend to everyone and would use them again in a heartbeat thank you so much for everything you done for my family Reviewed on: 13th August 2021

Mr guy hilton

Used first response since they started and still do,great easy company 2 deal with .Good rates,quick service still use today highly recommend Reviewed on: 13th August 2021

Absolutely amazing company

Friendly staff great customer service any problems they are always able to help Communication is brilliant The company as a whole help with quotes payments if theres a struggle a worry. Can honestly say the best about if theres a problem with the car they sort it not many companies that would help. Highly recommended Reviewed on: 13th August 2021

Absolutely excellent

Absolutely excellent I don't have the best credit rating but was accepted very friendly team and always happy to help recommend to everyone who asks about my finance couldn't fault them at all brilliant company Reviewed on: 13th August 2021

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