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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7221 reviews)

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4.95

Based on 7,221 reviews, last reviewed 29th Apr 2026

28500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Vehicle Finance I’ve financed many vehicles through First Response and always found them to be extremely helpful and considerate. Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7221)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service

I bought my car with first response and have nothing but praise for them … affordable repayments, easy to deal with and always helpful. Reviewed on: 13th August 2021

5 star company

Excellent customer services and quick responses on enquiries Would recommend to any my friends or family Reviewed on: 13th August 2021

What a fantastic company

I didnt have the best of credit history and was place with first response by a not so good car dealer when I spoke to first response they had given me car finance and I was free to use a different dealer so I went to a local dealer found the perfect car for my needs and budget and they approved the payment next working day to the dealer and I drove my new car home they have been amazing to deal with I hope I will be able to stay with them for my next car too Reviewed on: 13th August 2021

Unbelievable company

2nd time using FRF to purchase my car, very friendly and always happy to assist in any way they can. Highly recommend Reviewed on: 13th August 2021

Absolutely brilliant company

What can I say about first response finance ive been with them now for 10yrs all ways lovely no matter what if your struggling with payment ie. Corna virus they where always there if you needed them I wouldn't go with anyone else keep up the good work guys x Reviewed on: 13th August 2021

Car finance

This is a great company had no issues whatsoever I would absolutely recommend them to anyone needing car finance A+ Reviewed on: 13th August 2021

Yep, recommended

lent me mony to get a car a1 service never had a prob with them Reviewed on: 13th August 2021

Fast and Polite Service

The service received was second to none. I was not judged one bit from my past credit history and was agreed finance on the same day I applied. Everyone at First Response are so friendly and work you to come to a suitable affordable payment plan for your finance. Reviewed on: 13th August 2021

Brilliant company

Very fast and helped me get my new car, within 2 days I was on the road in my new car Reviewed on: 13th August 2021

Helpful and quick

Really helpful, financing mt car, with no complications. Would recommend to any friend. Reviewed on: 13th August 2021

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