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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great customer service

I had a few issues on setting my finance up and the Cubs timer service team were absolutely brilliant helping me with everything that needed changed on my account. Reviewed on: 13th August 2021

Great company , very understanding

After a poor start with Finace , I had not the best credit rating, however first response finance were very helpful and understanding and helped me get a car , good company to be in with Reviewed on: 13th August 2021

Cracking service

After having trouble trying to find finance in the past first response finance had been on hand. Reviewed on: 13th August 2021

car finance

easy to deal with one phone call and my finance for my car was agreed cant thank them enough for getting me back on the road Reviewed on: 13th August 2021

Excellent service and very efficient

I have used First response on two occasions and found them very helpful. They made it so quick and easy and I was granted the amount that I needed the same day. I have recommended them and will carry on recommending them. I'm 100%happy with their service and won't be going anywhere else Reviewed on: 13th August 2021

Fast transaction

I actually have a motorbike finance through First Response. It took two days from being accepted to agreement being made. I now I have my dream bike thanks to this company. Thank you First Response Reviewed on: 13th August 2021

Quick and Efficient

Very polite, and friendly. Great communication and A* administration. Highly recommended. Reviewed on: 13th August 2021

Brilliant

From start of Application to The car was fast friendly and helpful Reviewed on: 13th August 2021

Excellent service

Absolutely amazing service from first response, I didn’t feel pressured into going with them, everything was explained very carefully to me and in a way I understood, I was also given options for my payment plan, I would highly recommend this company Reviewed on: 13th August 2021

Real Profesional Company

Real Profesional Company,Ready to help in any situation i can recommend this company to anybody!!!! Reviewed on: 13th August 2021

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