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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.881857019635596471 (7806 reviews)

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4.88

Based on 7,805 reviews, last reviewed 21st Jun 2026

84500% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Considerate It was first time buying a car and they made the process so easy for me considering I just moved to the UK 2 years ago. Reviewed on: 21st June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7806)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Friendly company

Friendly and professional company Reviewed on: 13th August 2021

Professional Consultative Approach

We needed a second car and also needed to build credit, a personal advisor mentioned taking out an affordable credit commitment to build my credit score. I decided to get a low cost car which would also be affordable upfront. After trying to apply for credit with many of the big names including dealers and brokers I was always hit with sales hungry inexperienced people, which in fairness were trying to earn a living rather than providing a solution. Then I was recommended by someone to speak to First Response, and everything changed. I spoke with Aona who was not driven by completing a sale, but was more keen to find out about my situation, goal and comfortability. She conducted a full credit check and advised on why, how and what to do etc. I felt like I was dealing with a professional, more importantly a company that is looking to help me. Further down the journey I thought this was only because I was lucky enough to deal with Aona, I reluctantly had to speak with someone from a different person when it came to finalising the deal. Again, dealt with by a helpful, informative individual who answered every question and handled by transaction with complete transparency and ease. Even the motor trader was pleased with the smooth, easy and transparent process carried out from start to finish. This company is worth the recognition for it's efforts and service provided to people who are looking for fair and transparent car finance with specialist needs. Reviewed on: 13th August 2021

Best finance company!!

I was struggling to get finance on a jeep I had my eye on and after searching I found first response finance and applied. After a phone call they sorted everything out for me and I had the car home with me the next day! Couldn’t fault them such a great company and the staff are so nice to talk to. I highly recommend anyone looking to get finance to get it with them! They let you choose a monthly payment that suits you it’s great! Reviewed on: 13th August 2021

Never had finance

I never got accepted for finance until I dealt with FRF. Wonderful company Reviewed on: 13th August 2021

Great customer service, response is good and nothing is too much trouble

I've been with first response finance for 4 years and have always had excellent customer service which has been friendly, efficient and professional. I will definitely be refinancing next time and would recommend to anyone. Brilliant company Reviewed on: 13th August 2021

Great customer service

I had a leaking sunroof to where my car flooded inside, I phoned up first response and they helped me get it fixed through the garage I got my car from, really helped me Reviewed on: 13th August 2021

Effortless process

My experience with First Response was brilliant. From the initial application to the final stages I felt happy and confident that I was using them. Reviewed on: 13th August 2021

Amazing

I’ve been with this company for 8yesrs they gave me a chance when no one else would touch me because of my credit rating always soo helpful and support you when needed Reviewed on: 13th August 2021

Awesome

I found it difficult too find car finance but these made it easier for myself they helped me a great deal and I was able too pick up my new car the very next day I would definitely recommend them Reviewed on: 13th August 2021

Excellent, fast.

Fast, easy, had my bike within 2 weeks. Finance paid out to dealership within a day. Reviewed on: 13th August 2021

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