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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.881934041208450524 (7807 reviews)

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4.88

Based on 7,806 reviews, last reviewed 22nd Jun 2026

84600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant company from start to finish, I cant prais... Brilliant company from start to finish, I cant praise them enough and have encouraged all my friends to use them Reviewed on: 22nd June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7807)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Highly Recommended!

I took a car loan with First Response in 2019. One of the first things I noticed was their high level of customer service. They are easy to get through to via telephone and every query is quickly answered without the use of confusing jargon. They also have an online portal which not only provides you with all the info you need regarding your loan, ie time remaining, how much you still owe etc, but if you are buying a new car you can also add the vehicle details to your account via the portal which quickens up the finance process even more! Since 2019 my interest rate has also been reduced regularly which is a fantastic added bonus. What other company does that?? Overall, there isn't one thing I can fault them on during the 3 years I've been using them. Highly recommended to anyone who needs car finance! Reviewed on: 13th August 2021

GOOD QUICK QUOTE

FAST AND ADJUSTED PRICE QUICKLY Reviewed on: 13th August 2021

So easy to deal with.

Everything about first response was easy from start to finish. Only took minutes to get me a good deal and my application was accepted and finalised in no time at all. Customer service is top quality! Excellent company. Reviewed on: 13th August 2021

excellent

excellent service with minimal hassle , easy transactions would highly recommend Reviewed on: 13th August 2021

Great

Great thanks had two loans now n pay off early Reviewed on: 13th August 2021

Quick and easy process

I highly recommend First Response it was a fast and easy application and process with really helpful staff Reviewed on: 13th August 2021

Car finance

They are quick on making a decision on the loan and all ways there for after if you are finding it difficult to repay on a short term basis Reviewed on: 13th August 2021

Awesome all the way

This company is amazing from start to finish. Everything so straight forward. Quick and easy, friendly staff and you get everything sorted weather it be online or on the phone. So glad they took me on and give me a chance. Reviewed on: 13th August 2021

Great service

No issues since entering my agreement. Services offered were very good and the person I dealt with was very helpful and made sure things were taken care of Reviewed on: 13th August 2021

Life saver

I was struggling to get a car finance that suited me , and first response finance took to time to help me and explain everything perfectly , i have never had a problem with them and would 100% recommend to family and friends Reviewed on: 13th August 2021

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