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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7228 reviews)

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4.95

Based on 7,228 reviews, last reviewed 30th Apr 2026

29100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

1st class service and no awkward processes polite cu... 1st class service and no awkward processes polite customer service Reviewed on: 30th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7228)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent Service

First class service and excellent customer care Reviewed on: 13th August 2021

Always helpful

Been using this company for many years now & will continue. Reviewed on: 13th August 2021

Would recommend without question

Had an awful lot of difficulty with the company that sold us the car and without exaggerating too much, first response finance handled the situation and complaint to the highest level and really couldn’t have done more to resolve it. For their patience and understanding throughout we would always consider using first response finance before looking anywhere else. Reviewed on: 13th August 2021

Car finance

Brilliant finance company amd reliable Reviewed on: 13th August 2021

Outstanding finance company

Got finance with first response finance they have helped me so much to get a car the process start to finish is amazing couldnt thank them enough any help i need they always assist thank you Reviewed on: 13th August 2021

Very good company to be with

I have used first response finance twice now I would not go anywhere else for my car finance they are very approachable easy to work with and fast friendly service Reviewed on: 13th August 2021

Perfect! Easy! Loved the quote!

My first car insurance came from First Response Finance, as I was recommended by multiple people and wow my quote was half the price of the previous people I couldn’t believe it! Was such a steal and they have been great. Reviewed on: 13th August 2021

Bought a car

Used first response to buy a car and they were really helpful explained everything and if I had any problems they sorted straight away and always kept in touch throw the presses Reviewed on: 13th August 2021

Brilliant

Was simple and straight forward all staff I spoke to was really friendly Reviewed on: 13th August 2021

Excellent customer service

Nothing was too much trouble and my finance was set up really quickly Reviewed on: 13th August 2021

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