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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7808)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024
Jamie fetter 's avatar
Jamie fetter

Fantastic service throughout

5
Fantastic service throughout the process off applying for finance. First time I have had finance and felt at ease and everything was explained brilliantly Reviewed on: 13th August 2021
Cheryl's avatar
Cheryl

Highly recommended

5
Highly recommend this finance company, friendly, polite and helpful customer service team. Quick and easy decision making. Finance was dealt with quickly. Have used this company many times over the years. Reviewed on: 13th August 2021
Mandy Gale's avatar
Mandy Gale

Excellent

5
Very quick, excellent in every way Reviewed on: 13th August 2021
Duncan's avatar
Duncan

A1

5
Fast and responsive service friendly service Reviewed on: 13th August 2021
Mike Humphrys's avatar
Mike Humphrys

Amazing company

5
Couldn’t get help for a new bike rang first Responce they accepted me been a customer now for few years. Some of my friends have been helped by them as well first rate company helpful friendly can’t recommend them enough Reviewed on: 13th August 2021
spot2002.ch@gmail.com's avatar
[email protected]

Excellent - real people!

5
At last - a finance company who understood my personal circumstances and made a decision based on their personal judgement rather than an algorithm. Very happy to recommend them.. Reviewed on: 13th August 2021
Simon Matanle's avatar
Simon Matanle

Top class Car Finance

5
Last year I had some bad luck and had to sell my car for a very small amount. I really need a car for my children and could not afford a cash lump sum to buy a decent car for my family. This is when I found out about First Response. They really helped me get an affordable priced car and the monthly payments suit me great, also I now have the the best car I have ever had. First response were so thorough and quick for their decision. I would highly recommend. Reviewed on: 13th August 2021
Lara Kirk's avatar
Lara Kirk

Amazing Company!!!

5
When no one wanted to help me purchase a car on finance due to my credit score being low. First response did the job! They made me feel at ease and really assured me that they can help me. Now I’m enjoying my new car and I’ll be forever grateful to this company for allowing me to drive the car I have now. Reviewed on: 13th August 2021
Adrian Tloczynski's avatar
Adrian Tloczynski

Great service A*

5
First Response were easy to deal with, answered any questions I had, we’re available at the end of the phone if I needed to call and overall gave an amazing service which enabled me to purchase the car I wanted. Everything was made clear from the start and customer service was top notch. Now as a customer I get monthly texts to let me know exactly when my payment will be going out my account ensuring a simple and easy transaction each month. Thank you First Response Finance. A+ service all round. Reviewed on: 13th August 2021
Deborah Morrison's avatar
Deborah Morrison

Amazing company

5
This company has been outstanding, due to my circumstances during COVID loosing work, they have been very understanding and never give me any hassle with being behind on payments helping and supporting me in every way possible. Reviewed on: 13th August 2021
karlm784@gmail.com's avatar
[email protected]

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