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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7237 reviews)

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4.95

Based on 7,237 reviews, last reviewed 3rd May 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Value for money

Good customer care , friendly always doing there best for the customer Reviewed on: 13th August 2021

Excellent service and vert helpful

Tailored a payment plan for my needs, very friendly service, I have used first response finance before, and wouldn't hesitate to use them in the future. A++++ Reviewed on: 13th August 2021

Easy, fast and friendly

Car finance can seem a little daunting as it can seem that there’s a lot of hassle to go through to get everything sorted before actually getting your car but with first response it was a doddle. The whole process was easy, fast and friendly and for that reason I’ve purchased 2 cars on finance with them. Reviewed on: 13th August 2021

Amazing

Brilliant, very helpful and understanding recommend to everyone Reviewed on: 13th August 2021

Excellent and easy

Sorted finance quickly and easy Reviewed on: 13th August 2021

Excellent customer care

Easy application and flexible date for direct debit made the process smooth. There was,however, a problem with the car on the first day after purchase and the team at First Response finance were there when I needed them. They withheld the payment to garage until car had been fully checked and fixed. Was so grateful for their intervention as it gave me the leverage I needed to get it sorted quickly. Reviewed on: 13th August 2021

Isuzu d-max

I have had a few agreements with this company and they have always been very helpful and fair on all aspects of my finance I would and have recommended them to friends great people Reviewed on: 13th August 2021

Excellent service

First response finance where amazing helped with everything I needed and great customer service received Reviewed on: 13th August 2021

Fantastic

Excellent customer service fast decision-making Reviewed on: 13th August 2021

Amazing bunch

These people are an amazing bunch of people who put every single customer need to the very top of their priorities Reviewed on: 13th August 2021

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