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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Car finance

First Response is easy to apply for. The staff are helpful and payment to dealer is fast which means you get your car sooner Reviewed on: 13th August 2021

Go above and beyond

FR were brilliant from the beginning. As someone who's struggled with credit in the past they managed to secure a reasonable finance agreement for myself with a 0 deposit and this was done within 48 hours of the application going through. Also their customer service is second to none, each time I've called its been answered within two minutes and the advisors are so understanding, professional and go out their way to help. Reviewed on: 13th August 2021

Amazing

Quick and easy application, telephone call was really easy and fab customer service! Reviewed on: 13th August 2021

Very supportive

I choose first response finance for my car finance because I read so many good reviews. I actually was surprised how supportive they were when considering me for car finance. Also accommodate my payments accordingly. Rates are good also and payments are manageable. I would highly recommend this finance company. Reviewed on: 13th August 2021

outstanding paitence and understanding with the view of getting the best deal for customers

I'm on benefits. thought I had no chance of finding finance. 1st response tailored a deal that work to my finance patterns. Reviewed on: 13th August 2021

Very

Always they be in contact,they are very lovely talk with me,I recommend 100% for everyone! Reviewed on: 13th August 2021

Easiest

Everything was really easy and clear Reviewed on: 13th August 2021

They r a very helpful and friendly team

I'm really happy for wot first response finance have done for in helping me get a new car Reviewed on: 13th August 2021

Fantastic company in every way

2nd time with them, will use again, great people very friendly and helpful, couldnt be happier. Reviewed on: 13th August 2021

A company that takes the time to listen, without judgment.

I have dealt with around five car finance companies throughout the past month, each one saying they try their best to help, they listen and do not judge. I was left without callbacks, waiting around, once they realised my credit score and my history it was deadly silence. I was sent to First Response Finance through a car dealership, and I have to say from the second I applied to my finance being approved the process was seamless. I was phoned by Jordan, who really took the time to go through my history, to listen to why everything was the way it was, and not once did I feel judged. He really did try his best to understand and to find the best financial solution to get me a new car, not pushing me to go above what I could afford. I am super thankful, finally a company that not only lives up to their promises, but goes above and beyond them. Reviewed on: 13th August 2021

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