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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7233 reviews)

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4.95

Based on 7,233 reviews, last reviewed 1st May 2026

29600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent company and helped me even with poor credit. Excellent company and helped me even with poor credit. Great customer service too. Reviewed on: 1st May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7233)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great

Easy to use helpful advice when buying a car there when you need them Reviewed on: 13th August 2021

Fast and easy car finance

Very fast and easy car finance used this company 3 times Reviewed on: 13th August 2021

Amazing company

I’ve used first response for all my car finance. Every time I have dealt with them it’s been a smooth process and if there was anything I was unsure of they would always explain to me in a very professional and friendly manner. Never ever had any issues and even through the pandemic they were amazing and allowed me a payment holiday till my financial situation was better. Never rushed me or hounded me of when it would change. They allowed me to relax about the situation and when I was able to start repayments fully they worked with me to get things back on track. An absolutely amazing company and well worthy winners in my eyes all day long. Reviewed on: 13th August 2021

Highly recommended!!!!

Professional and thorough. Helpful and the time to listen to queries. Reviewed on: 13th August 2021

More then understanding

No matter what problems I’ve had or changes in commitments they have always managed to work round it with me. Always been understanding and helpful Reviewed on: 13th August 2021

They were so friendly easy to deal with made me comfortable wigh my finance

great company to get finance from Reviewed on: 13th August 2021

Fantastic company

The first ever finance I had was with 1st response finance. I had issues with the vehicle and 1st response supported me all the way in having the vehicle checked, advised as mis sold and vehicle returned. Very stressful period for me but you guys took all that stress. Special mention to Damien from the complaints team. Efetobo Raphael Nakpoberuo Reviewed on: 13th August 2021

Very helpful very friendly and 100% understanding

Ive had 2 cars with this company , and on each time they have truly helped me to get my cars, and i would 100% use them again in the nr future Reviewed on: 13th August 2021

Perfect For Bad Credit

This company is 100% the best car finance company for bad credit and people on disability benefits it helps me feel like I'm not left behind when I'm unable to get full income. I got car finance sorted and a car very efficient. Reviewed on: 13th August 2021

The only finance company you will ever need.

I had trouble getting myself finance due to bad life choices in the past but now I was In a position to pay for a motorbike and I could not get any company to finance me until First Response Finance they actually talked to me, as long as I could prove I could afford it there didn't seem to be a problem, I was sceptical at first but then received a decision I was excepted, 3 bike later over the years as I've got my son and daughter 1 since and now looking into getting myself a newer model. Fantastic customer service every member of staff I've ever spoken to always went the extra mile. Reviewed on: 13th August 2021

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