Smart Money People Logo

First Response Finance: Car finance reviews

4.95
Based on 7,241 reviews, last reviewed 6th May 2026
30300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026
Renss's avatar
Renss

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Best Finance Company Ive used so far

5
This is one of the best finance companies I have used so far they made my application for motor finance so easy to apply for and no hassle going back and fourth also when I called to make an adjustment to my account it was again another quick and easy process and the lady I spoke with was pleasant and super helpful would 100% use again and recommend to others in the future :) Reviewed on: 13th August 2021

Brilliant customer service

5
Brilliant experience. Staff went the extra mile to ensure the product and price were satisfactory as well as ensuring my well-being was named paramount. Reviewed on: 13th August 2021

First response finance

5
I highly recommend first response finance as they have excellent customer service, very understandable, give people with low credit score a chance. I’ve never had any problems with this company. Easy to contact, they keep you up to date on payment requirements and receipts. without first response I wouldn’t be able to have my car on the road! I really appreciate this company. Will always recommend them Reviewed on: 13th August 2021

Excellent quality customer service

5
First Response is a rapid excellent company they had my finances sorted to buy my new car in minutes always on hand to help and assist with any problems you may have excellent customer service. Reviewed on: 13th August 2021

Great Service

5
This company is a great credit provider Reviewed on: 13th August 2021

Fantastic company

5
My experience from first response they always help me and text me deaf awareness great . Great team friendly the best I ever see . Reviewed on: 13th August 2021

Fantastic

5
Easy to do. No hassle, straightforward Reviewed on: 13th August 2021

Fantastic

5
I had poor credit and was offered loans @ 39%APR. First Response gave me a loan @ 17%. I paid it off early and saved on interest. The phone staff where friendly, helpful and knowledgeable. Thank you FRF. Reviewed on: 13th August 2021

Easy fast and very informative

5
I’ve used first response finance for several years it’s always easy to finance and every detail is personally gone through with the advisor. They give options to suit you finances and let you decide. Very happy Reviewed on: 13th August 2021

Had a great experience

4
First response have been fast efficient and provided a helpful service Reviewed on: 13th August 2021