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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

great company

never had any issues with first response finance finance , i find their rates perfect Reviewed on: 9th May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 13th May 2025

No problem at all.

No problem at all. Quick response. I’ve got what I need Reviewed on: 9th May 2025

Reply from First Response Finance That's great to hear, thank you Marcin! Response date: 9th May 2025

Very helpful on the phone explain everything to make...

Very helpful on the phone explain everything to make sure I understand how much per month and interest ect easy application, very surprised they could help me with such bad credit, interest is a little high but that’s due to my credit score but still very affordable Reviewed on: 9th May 2025

Reply from First Response Finance We’re happy that we could help you Lee! Response date: 9th May 2025

No one was able to help but first response finance...

No one was able to help but first response finance Reviewed on: 8th May 2025

Reply from First Response Finance We’re happy that we could help you Milosz! Response date: 9th May 2025

Quick and easy finance company.

Quick and easy finance company. No hassle everything is documented. Reviewed on: 8th May 2025

Reply from First Response Finance That's great to hear, thank you Joseph! Response date: 9th May 2025

Amazingly fast service customer care team very help...

Amazingly fast service customer care team very helpful understanding and just a joy to speak with Reviewed on: 8th May 2025

Reply from First Response Finance That's great to hear, thank you Troy! Response date: 9th May 2025

First class

So easy everyone I have dealt with through my bike being stolen and then getting refinanced absolutely brilliant thank you Reviewed on: 8th May 2025

Reply from First Response Finance That's great to hear, thank you Steven! Response date: 8th May 2025

Happy to help

First response made the process easy and listened to my situation, taking everything into account and were happy to help despite previous credit problems Reviewed on: 8th May 2025

Reply from First Response Finance That's great to hear, thank you Carl! Response date: 8th May 2025

Customer service was excellent throughout made it ea...

Customer service was excellent throughout made it easy to understand and to apply for my finance. Reviewed on: 7th May 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 8th May 2025

Great company

Helped me when no other finance company would. Great company Reviewed on: 7th May 2025

Reply from First Response Finance That's great to hear, thank you Shannon! Response date: 8th May 2025

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