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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Dream car

Grate company very helpful A* service thanks for helping me all the way to my new car thanks Andy tomlinson Reviewed on: 13th August 2021

amazing customer service.

Absolutely amazing customer service. Quick and easy to apply and get back to you the same day, will try help you out with money situations, like they did for me. Would definitely recommend Reviewed on: 13th August 2021

they allways find a way to help you

First Response Finance has always been there to help me find the best solution for me to get the right finance for my car. customer service is amazing, people are professional and friendly and you really feel that you have been taking care of. for me they are the best car finance i ever dealt with Reviewed on: 13th August 2021

Car finance

Nice and easy to use no hassle. Very helpful when need to get intouch with somebody. Reviewed on: 13th August 2021

Very accommodating

Great service, looked personally into my situation and adjusted the deal to fit what I needed/wanted! Very friendly and helpful 10/10! Reviewed on: 13th August 2021

Brilliant

100% recommended. They really helped me Reviewed on: 13th August 2021

Excellent Company to deal with

Have used First Response for a about 7 years. Very friendly staff & helps you make the right choice. Fast decisions and speaks to the seller to ensure all is well. I would not to anywhere else. Reviewed on: 13th August 2021

Speedy service

Most helpful people, everything fully explained, paid the dealer directly, app makes it easier to make payment, and check on balance. Reviewed on: 13th August 2021

Fabulous company

Excellent company,very easy to deal with Reviewed on: 13th August 2021

So easy and straight forward

Been using them a few year now, no fuss, straight to the point. Always explain break down and go above and beyond to help find a car. Had my new car by tea time same day. Reviewed on: 13th August 2021

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