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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7815 reviews)

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4.88

Based on 7,815 reviews, last reviewed 2nd Jul 2026

42600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

100% recommend first response

From filling out the application to getting credit for my car was easy. Customer services was pleasant, professional and polite. Reviewed on: 13th August 2021

Excellent customer service

Had no issues at all dealing with them, friendly staff and speedy response with my application Reviewed on: 13th August 2021

They are brilliant

I’ve had 2 cars with them now they are great service Reviewed on: 13th August 2021

Simply a breeze

Such an easy company to work with who go out of their way to help you with anything you need! Straight forward clear information given which makes the ‘confusing’ process very simple. Reviewed on: 13th August 2021

Quick and easy

Needed a car had no money at the time first response finance was there to help no deposit just picked a car and drove away with manageable weekly payments Reviewed on: 13th August 2021

Brilliant organisation used them 3 times

I have used first response 3 times to finance my vehicle purchases and on all 3 occasions I have felt completely relaxed as they handled everything from start to finish and dealt with the dealers directly which left me free to do what I needed to sort out like insurance I would definitely be using them again in the future Reviewed on: 13th August 2021

Fantastic company and very good service

I've had several cars all with first response finance and always found the staff really helpful and the whole process from applying for finance to completing very easy. Reviewed on: 13th August 2021

Lamin manneh

First response finance is fast and efficient credit lender, and very considerate to their customers. Reviewed on: 13th August 2021

Best company

I have bought two cars with this company, the staff are very helpful and friendly, they will find a solution to any problems you may have financially, as they did with me eight years ago when my husband passed away, that is why I chose them for my latest car. Reviewed on: 13th August 2021

Amazing customer service and understanding people

I don't have the best credit but first response didn't treat me like I was worthless or stupid for having a poor credit. They understood what I needed and what I could afford without crippling my bank or money. They are definitely the best company I have ever worked with. Reviewed on: 13th August 2021

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