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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fantastic service

This is my first time using First Response Finance. Service was excellent from start to finish. Will definitely use them again in the future. Reviewed on: 13th August 2021

Fantastic!

Always very helpful and very efficient Reviewed on: 13th August 2021

Top rating brilliant

A couple of years ago I was finding it hard to be accepted for car finance but first response were so supportive and brilliant I couldn’t fault them. They actually helped me every step of the way. And I managed to get my own car finance. 2 years down the line and I don’t have a bad word to say about them. It’s been a pleasure. So understanding with people in my circumstances and brilliant customer services. Is all I can say is thankyou Reviewed on: 13th August 2021

Fantastic fiance company very helpful and friendly

Had finance twice wouldn’t go any where else Reviewed on: 13th August 2021

Highly recommend

This company is brilliant they handle everything and it's quick and easy and very friendly Reviewed on: 13th August 2021

Great service

The staff at first response sorted everything out so much quick than any other finance company I have spoken too, will definitely be using them again. Reviewed on: 13th August 2021

Brilliant

I was very nervous about using a finance company but they put me at ease and talked me through everything so I fully understood what I was taking on. Reviewed on: 13th August 2021

Great customer service

I purchased my 1st motor vehicle and first responce were amazing helping with the finance application process. Very smooth and made me feel at ease! Great customer service. I definitely recommend Reviewed on: 13th August 2021

Excellent service

First response finance helped me when no other finance company would. I have used them twice now to purchase finance and I can't fault them one bit. Great customer service. All round 10/10 Reviewed on: 13th August 2021

Easy to use and very friendly

Easy to apply for and the team that got in contact with me were very helpful and friendly. Very happy with the service Reviewed on: 13th August 2021

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