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First Response Finance: Car finance reviews

4.88
Based on 7,810 reviews, last reviewed 26th Jun 2026
84900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great Finance company would recommend Very helpful and Flexible with my car finance, gave support when needed and was expected at all. So kudos to this finance option and would recommend t... Read more Reviewed on: 26th June 2026
Shaeostik's avatar
Shaeostik

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7810)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent car finance provider

5
Quick and simple process, turned down by previous finance provider even though I never missed a payment, but was accepted by first response finance and the interest rate is the same. Really happy, would recommend to others. Reviewed on: 13th August 2021

quality service, very professional

5
been with First Response for the last 13 years, always excellent customer service, everything is explained in detail and is very clear and easy to understand. Call handlers are very helpful and efficient, would not go anywhere else for car finance. Reviewed on: 13th August 2021

Quick and easy

4
Very helpful when setting up the finance and the lady on the phone gave me some good advice I would recommend first response to anyone looking to buy a car Reviewed on: 13th August 2021

Great customer service

5
Customer service was excellent throughout from start to finish and helped me find what I was looking for. Reviewed on: 13th August 2021

Great company to use

5
Awsome company to use friendly and helpful if you need help with anything Reviewed on: 13th August 2021

Fantastic support

4
First response is a fantastic company . Reviewed on: 13th August 2021

Considerate. Fast and friendly

5
Didn't think I could get finance with my bad credit rating . First response completed the offer in 2 days .excellent work .also have brilliant after sales website to see how much you owe and overpay if want to Reviewed on: 13th August 2021

Right up your drive

5
First Response are a decent company who put customers first. The staff are polite, friendly and very helpful. We were very happy to do business with them. I would recommend First Response to any one who wants a new car on reasonable finance rates. Reviewed on: 13th August 2021

Very friendly and helpful

5
They was very friendly they they explain everything to me they guided me step by step so I knew what was happening very understanding of my situation I definitely recommen to friends and family Reviewed on: 13th August 2021

They were very helpful and fast

5
I was very impressed with the whole experience and it didn’t take long before they said yes Reviewed on: 13th August 2021