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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

We brought a car that ended up being broken but firs...

We brought a car that ended up being broken but first response got it sorted out for us. Then we were able to buy a working car and had no problems since. Reviewed on: 4th May 2025

Reply from First Response Finance Thank you Chantelle! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025

Been with them since I got my first car and good ser...

Been with them since I got my first car and good service thank you guys keep up the hard work Reviewed on: 4th May 2025

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 6th May 2025

I found them very helpful and put me at peace with t...

I found them very helpful and put me at peace with the whole process Reviewed on: 4th May 2025

Reply from First Response Finance That's great to hear, thank you Natasha! Response date: 6th May 2025

Made it very easy and clear to do everything

Made it very easy and clear to do everything Reviewed on: 4th May 2025

Reply from First Response Finance Thank you Ian! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025

One happy customer

Got in touch with the company and everything was explained so well and I haven’t looked back since it’s a company that I would recommend to anyone Reviewed on: 4th May 2025

Reply from First Response Finance That's great to hear, thank you Peter! Response date: 6th May 2025

Very easy and helpful.

Very easy application process and flexible attitude towards individual circumstances. They were also extremely helpful in helping to find the right vehicle and made the arrangements with the dealer on my behalf. Reviewed on: 4th May 2025

Reply from First Response Finance Thank you Mark! Response date: 6th May 2025

Great service

Great service, very polite & helpful team, got straight to the point and helped with the finance that suited me Reviewed on: 4th May 2025

Reply from First Response Finance Thank you PK, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025

Quick response

Everything went through really quickly Reviewed on: 4th May 2025

Reply from First Response Finance That's great to hear, thank you Christie! Response date: 6th May 2025

All round good experience and good communication

All round good experience and good communication Reviewed on: 4th May 2025

Reply from First Response Finance Thank you Richard! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025

Excellent service

Great service would recommend to anyone Reviewed on: 4th May 2025

Reply from First Response Finance Thank you Kwaku, we’re happy that we could help you! Response date: 6th May 2025

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