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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Simple and wasy

Simple and easy to arrange friendly staff Reviewed on: 13th August 2021

Amazing company

Helped me when literally no one else would, treated like a person and made sure they understood what I needed, listened to and worked with me to find the best solution, even when I fell behind with some payments, I was never pressured or chased and they worked with me to find a solution that worked for me, I will definitely use this company again, and anyone looking for car finance should always try first response finance first. Reviewed on: 13th August 2021

Alpha@14

First response are so kind to help people like me they didn’t consider my bad credit they helped me so much when I was in a darkest hour. Reviewed on: 13th August 2021

Fantastic

Fantastic customer service, really great help to young people trying to build credit score Reviewed on: 13th August 2021

Absolutely superb!!!

So in the past I had a few credit issues, and as I had started to repair my credit history by paying back all my debts, my credit score was still very poor, However, first response didn’t judge me on my score at all, a quick friendly chat with an underwriter, so that they had a better understanding of what caused my past issues, and where I was at at the time of applying was all it took for me to be approved for the finance I wanted, Because of this I think first response is just amazing because I don’t know of any other company who deals with finance applications this way, and I will definitely be staying as a future returning customer again, not just because of the application process, but also the customer service when you need to speak to someone is just exceptional, Well done first response, well done indeed. Reviewed on: 13th August 2021

Always there to help

Always been there to help me when my credit rating was not up to scratch Always helpful and got Me a great deal Reviewed on: 13th August 2021

The only car finance company I would choose.

I had purchased my first car on finance begging of February. At first I had been apprehensive as it was the first time I had ever applied for a finance. I was contacted by the company immediately once my application was sent over. My application was authorised at the same day as well as having the most helpful person on the phone guiding me through the application. Overall experience 10/10 Reviewed on: 13th August 2021

Excellent

Very helpful and friendly. Definitely recommend Reviewed on: 13th August 2021

Absolute pleasure to deal with

I am now onto my second car with these guys and with my first car I only had it 7 month and looked into something a bit bigger. I seen the car I wanted and first response made everything as easy as could be. I couldnt of wished for anything easier. I overall experience with these guys has been amazing throughout. Helping customers whichever way the can seems to be there priorty and it shows. Absolutely fantastic. Keep up the great work Reviewed on: 13th August 2021

Mr

I'm very satisfied with first response finance. Very good and affordable price. They help me to get my car finance sooner and low interest Reviewed on: 13th August 2021

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