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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Really helpful

Could get finance anywhere but first response gave me a chance. Amazing Reviewed on: 13th August 2021

Excellent Service

They helped me when no other finance company would. The people at the call centre treated me like an individual. Would highly recommend. Reviewed on: 13th August 2021

Always there

First response finance is my first choice, they believed in me for finance for my first car purchase. I've used them ever since. They have always been straight forward and upfront, fair repayment rates and always given me an affordable repayment plan. Staff always friendly and approachable. Reviewed on: 13th August 2021

Great care

Used twice to buy a car .no hassle very helpful staff Reviewed on: 13th August 2021

Finally a decent finance company

I found this company professional ,courteous but also helpful and understanding, would recommend highly Reviewed on: 13th August 2021

Easiest company to work with

Very friendly and helpful service Reviewed on: 13th August 2021

Brilliant company and easy to work with

Brilliant company y and staff are always ready to help with any problems and solutions Reviewed on: 13th August 2021

Great company for car finance

Great rates have used first response finance a few times in the past. Reviewed on: 13th August 2021

Amazing

Wonderful customer service great communication friendly and polite very easy to deal with Reviewed on: 13th August 2021

Extremely Supportive

Can't say enough good things really, during the entire covid period they have understood my circumstances and support me throughout, Would highly recommend if looking for a company that treats you as a person rather than a number Reviewed on: 13th August 2021

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