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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Any problems the customer service is great and helps...

Any problems the customer service is great and helps out staight away nothing is to big or small off a problem for them Reviewed on: 1st May 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025

Pleasant and very helpful easy to understand

Pleasant and very helpful easy to understand Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 1st May 2025

Brilliant experience, any issues I may of had was so...

Brilliant experience, any issues I may of had was sorted out straight away.. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Very good customer service quik finance smoothly nev...

Very good customer service quik finance smoothly never had them b4 but will b again after we got accepted. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Absolutely amazing service!

Absolutely amazing service! Very helpful. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 1st May 2025

Mad life easy

Just made buying a car easy just to satisfy the algorithm it was really easy to buy a car with this company. They did most of the legwork and I just answered questions really good. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Fantastic firm to deal with I recommend.

First response have been so easy to get a quote from and at a great rate for me. It has been plain sailing all the way through, with all details of my loan being very clear and understandable. Payments are super easy by direct debit. I have been a customer of this firm before with no problems. I would recommend to anyone. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

Easy to use great company really professional

Easy to use great company really professional Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Kyle! Response date: 6th May 2025

Made buying a car simple and easy.

Made buying a car simple and easy. And customer service is spot on Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Christian! Response date: 6th May 2025

Excellent Service and extremely helpful and knowledg...

Excellent Service and extremely helpful and knowledgeable very friendly and helpful staff Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Marsha! Response date: 6th May 2025

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