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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Great company

Easy to deal with, quick responses and handled everything seamlessly Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Ryan! Response date: 6th May 2025

Very helpful, fab customer service

Very helpful, fab customer service Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Aimee for the five-star review! Response date: 6th May 2025

Best car finance company!

I have bad credit due to being in an IVA and desperately needed a car. This company helped that happen. They helped me find a car within my budget and one that I really loved. Their help and communication was amazing and I couldn’t have done it without their help. I would definitely recommend this company to anyone! Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Lizzie! Response date: 6th May 2025

The advisor I dealt with was extremely helpful.

The advisor I dealt with was extremely helpful. He helped discuss what I could comfortably afford within my budget. More importantly, a date set up for the direct debit that wouldn't ever change. No scope for any missed payments Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Jacqueline! Response date: 6th May 2025

Brill team brilliant service very impressive

Brill team brilliant service very impressive Reviewed on: 1st May 2025

Reply from First Response Finance Thank you David for the five-star review! Response date: 6th May 2025

fantastic customer service, very quick responce time...

fantastic customer service, very quick responce times and communication Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Sarah for the five-star review! Response date: 6th May 2025

Problem sorted within minutes of ringing

Had a problem in October, rung and had it sorted in minutes. Never had a problem. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Mark for the five-star review! Response date: 6th May 2025

Helped me during a difficult time

Help me during a difficult time to upgrade my car to help make my life easier. They have been my go to lender for my current and previous cars Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Kerrie! Response date: 6th May 2025

Good company

So far I can say it's a great company Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Florin for the five-star review! Response date: 6th May 2025

Excellent service and brilliant prices

Excellent service and brilliant prices Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Sarah for the five-star review! Response date: 6th May 2025

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