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Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.61 (296 reviews)

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4.15

Based on 296 reviews, last reviewed 26th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

85%

3 star

Latest highest rating:

5

THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID... THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID OUT CLEARLY AND EXTREMELY GOOD VALUE FOR MONEY Reviewed on: 5th September 2025

Latest lowest rating:

1

Avoid!! worst customer services i have ever seen! Avoid at all costs! This has to be the worst company to deal with over the phone and via email, no departments are linked and they are not even aware ... Read more Reviewed on: 26th January 2026

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car insurance reviews (296)

Review of the Geoffrey Insurance, Car insurance:

So far, so good..

Joined in July and so far (luckily) no accidents so I’ve not needed the ‘full service’ as it were.. Joining was a bit difficult online due to the website server being down so had to ring but both customer service representatives I spoke to were top notch.. Very friendly, could answer any question I asked clearly and I couldn’t be happier so far.. So glad I joined just by experiencing the friendly service I received! Fantastic! Keep it up! Reviewed on: 22nd August 2018

Hassle free

Every year, a hassle free, friendly renewal Reviewed on: 29th August 2018

Happy so far

The only time that you get a true reflection of customer service is when you unfortunately have to make a claim and this has not , and hopefully will not happen to us. Reviewed on: 29th August 2018

Excellent service

Really helpful and understanding Reviewed on: 29th August 2018

TRUE LOYALTY TO CUSTOMERS

The ethos of the company is to reward existing customers with lower premiums than new customers very rarely found these days but must end in lower management expenses as customer retention is assured. Also very competitive premiums. Had to make a claim last year and this was carried out without fuss to my satisfaction. Reviewed on: 29th August 2018

Affordable and uncomplicated motor insurance.

I haven't had to make a claim or use breakdown service but Geoffrey Insurance offers a very competitive rate and is easy to arrange on line. Reviewed on: 29th August 2018

Car insurance made easy

I have just renewed my car insurance with Geoffrey Insurance as they very competitive on price & services that were offered as part of the package, this put them above others in the market place that were not so competitive. The whole process was very easy & simple, along with the amazing customer service that I received during the process. Reviewed on: 29th August 2018

Geoffrey Genius

Assessed my needs quickly and efficiently and the process didn't keep me on the phone too long Reviewed on: 29th August 2018

Fast efficient service and good value

I insure my car with Geoffrey and I find their service fast and friendly Reviewed on: 29th August 2018

good customer service

fast response for insurance request Reviewed on: 29th August 2018

Great service

Very good service from helpful staff Reviewed on: 29th August 2018

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