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Geoffrey Insurance: Car insurance reviews

4.11
Based on 297 reviews, last reviewed 19th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
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85%
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6%
3 star
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0%
See only 2 star reviews
2%
See only 1 star reviews
7%

Latest highest rating:

5

THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID... THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID OUT CLEARLY AND EXTREMELY GOOD VALUE FOR MONEY Reviewed on: 5th September 2025
Julie Coxon's avatar
Julie Coxon

Latest lowest rating:

1

Price given £477.91 money taken £753.37 My renewed policy price was £477.91 so after a claim for hitting a monkjack I thought the price wasn’t too bad so agreed to pay it off in one lump sum... Read more Reviewed on: 19th February 2026
Russell Smith's avatar
Russell Smith

About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car insurance reviews (297)

Review of the Geoffrey Insurance, Car insurance:

Extortionate renewal

2
Had first year at £27/MTH. Renewal came through at over £80/MTH!!!! Called to query as no new claims, 10+ years NCD and same car (standard DS3 HDi). Even the advisor was shocked but nothing he could do. BYE BYE Geoffrey, hello elsewhere at £30/MTH Reviewed on: 23rd August 2023

good customer service

5
good customer service and provided all the answers to my questions, fix and effective Reviewed on: 23rd August 2018

Premium reduced on renewal

5
Very pleased with this (local to me) insurance company. Now in my second year with them and, without my asking, they spontaneously reduced my premium for year 2018/2019. As I am living on a pension this was very good news. Reviewed on: 23rd August 2018

Amazing insurance company

5
This company is really amazing. Everything details is easy, quick, fast, easy understanding, cheap the person is always helpful and full of positive energy. I keep the fingers crossed Reviewed on: 23rd August 2018

had not been with them long had a problem dealt with first class and have recomended them to others

5
had a driver hit and run could not have dealt with the problem more professionaly settled the claim very understanding Reviewed on: 23rd August 2018

Best service in the industry

5
Having become ever more disappointed with the service from 'call centres' it was a refreshing change when I first dealt with G I earlier this year. They were friendly and efficient and from start to finish I felt like a valued customer. I will certainly recommend them and use them as other policies come up for renewal Reviewed on: 23rd August 2018

The ease of dealing with Geoffrey

5
It is very simple to contact Geoffrey and the staff are very helpful and courteous. I have just received by renewal terms which are less than last year without prompting. Will definitely be renewing with Geoffrey Reviewed on: 23rd August 2018

Geofreeis carefree

5
Simple and quick. No one wasting your time with stuff u don't need Reviewed on: 23rd August 2018

very helpful

5
having not had my own insurance for a number of years ( always a named driver on my husbands) Geoffrey gave me a quote that beat everyone's and were extremely helpful Thank you Geoffrey Reviewed on: 23rd August 2018

Pleasant , helpful service.

5
Always able to speak to a person who understands you. Efficient and helpfull Reviewed on: 23rd August 2018

My number one for car insurance

5
Fantastic customer service and quotes are always low , but they never compromise on cover. Geoffrey insurance are always my first point of call ,as you talk with polite,helpful advisors not a machine. Well done Geoffrey Insurance Reviewed on: 23rd August 2018

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