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Go Girl: Car Insurance reviews

2.13
Based on 133 reviews, last reviewed 2nd Dec 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
25%
See only 4 star reviews
5%
See only 3 star reviews
3%
See only 2 star reviews
4%
See only 1 star reviews
63%

Latest highest rating:

5

Great value insurance Car insurance for me and my learner driver Son was great value and their website was easy to use. I haven’t had to make a claim Reviewed on: 23rd August 2024
Tracey Mohabir's avatar
Tracey Mohabir

Latest lowest rating:

1

Scammers fraud Go Girl insurance plz never buy from... Scammers fraud Go Girl insurance plz never buy from him my personal experience I driving nearly decade with no claim bonus no Conviction nothing I tra... Read more Reviewed on: 2nd December 2024
Abdulrahman A's avatar
Abdulrahman A

About this product

With so many car insurance providers to choose from, finding a new policy can be daunting. We collect Go Girl car insurance reviews to help you make an informed decision when choosing your new provider.

Go Girl is an online insurer that claims to offer a quote for most vehicles, including modified and high value cars. It offers a variety of extras within comprehensive policies, including a free courtesy vehicle, personal accident cover, windscreen cover and more. If the included extras don’t quite meet the mark for your needs, Go Girl offers optional extras that you can add to any policy.

What’s most important to you from a car insurance policy? Perhaps you want the peace of mind on windscreen cover, key protection or misfuelling cover? Or maybe you simply want a high level of cover for a low cost premium? Whatever your needs, find out what Go Girl customers have to say about their policies by checking out our Go Girl car insurance reviews.

Have you had a car insurance policy with Go Girl? Why did you choose Go Girl as your insurance provider? Perhaps you have a modified or high value vehicle, and if so, did you find the cost of your cover reasonable? Did you have to make a claim, and if so, how well was it handled? Did you have any experience with the customer service team? Whether good or bad, share your experience with others by leaving a Go Girl car insurance review today. Together, we can help people like you make better decisions.

Go Girl Car Insurance reviews (133)

Review of the Go Girl, Car Insurance:

AVOID AT ALL COST!

1
Avoid this insurance company at all cost . They are highly unprofessional and operate like criminals finding any sort of excuse to increase your premium once you have purchased the policy. There staff are highly incompetent and all should be fired or at least retrained in customer service. They have processed a claim without my knowledge and consent and made ridiculous accusations in an attempt to cancel or increase my premium after a non fault accident. After disputing the matter, providing evidence and speaking to an investigator the company had realised they were wrong they refused to admit to and increased my premium over £15,000 and demanded that I pay within 7 days or else my policy would be cancelled and they will not be refunding my premium. I have made several complaints the company have refused to take any action and i have passed the matter onto the financial ombudsman and I have asked specialist to look into the matter. AVOID! at all cost the cheap premium is not worth the headache and nightmare of customer service you will receive from this incompetent and criminal like insurance company. They do not deserve a single star. Also avoid there parent company Sabre insurance!!!!! Reviewed on: 7th April 2020

Scammers fraud Go Girl insurance plz never buy from...

1
Scammers fraud Go Girl insurance plz never buy from him my personal experience I driving nearly decade with no claim bonus no Conviction nothing I trap bought online cheaper Asked me plz provide my dvla check code my driving licence the my v5 I provided all Then they think make swallow my money or ask more demand which I pay for fraudulent Ask me my employment contract Even provided my pay slip which explain my job title still no happy and no accepted Then I send my employment contract to many time what they ask for At the end even email my issue to Feedback on sabre with my employment contract for resolving my issue No heard In decades no body ask my employment contract But I still provided They think I can’t produce that documents which they swallow my money cancel my insurance or increase my premiums Really fraud people using tactics fool people never go to them Reviewed on: 2nd December 2024
Reply from Go Girl Hi Abdulrahman, we are sorry to see this review. If you require us to look into this matter further for you, please email us at [email protected] ensuring to include your Policy Number and full explanation of your issue(s). Kind Regards. Response date: 9th December 2024
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Go Girl

Great value insurance

5
Car insurance for me and my learner driver Son was great value and their website was easy to use. I haven’t had to make a claim Reviewed on: 23rd August 2024

Scammers fraud Go Girl insurance plz never buy from...

1
Scammers fraud Go Girl insurance plz never buy from him my personal experience I driving nearly decade with no claim bonus no Conviction nothing I trap bought online cheaper Asked me plz provide my dvla check code my driving licence the my v5 I provided all Then they think make swallow my money or ask more demand which I pay for fraudulent Ask me my employment contract Even provided my pay slip which explain my job title still no happy and no accepted Then I send my employment contract to many time what they ask for At the end even email my issue to Feedback on sabre with my employment contract for resolving my issue No heard In decades no body ask my employment contract But I still provided They think I can’t produce that documents which they swallow my money cancel my insurance or increase my premiums Really fraud people using tactics fool people never go to them Reviewed on: 26th April 2024
Reply from Go Girl Hi Shahbaz, we're sorry to see this review. Please email us at [email protected] along with your policy information so we can assist you further. Kind Regards. Response date: 26th April 2024
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Go Girl

Cant renew my policy, cant see my documemts, SCAMMERS

1
Cant renew my policy, cant see my documemts, not sure if even this company actually exists and I am actually covered? Going to report them to FCA. Reviewed on: 2nd February 2024
Reply from Go Girl Hi Suku, we're sorry to hear you've been unable to access your policy documents on your Customer Portal. I can assure you we are a legitimate company. Could you please email us at [email protected] along with your policy details so we can assist you further? Kind Regards. Response date: 2nd February 2024
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Go Girl

Terrible Customer Servoce

1
I have tried for 7 days to pay my insurance and it is now cancelled, no one picks up, I have even tried with three different phones at the same time and no replies to the email, poor poor poor quality team Reviewed on: 18th October 2023
Reply from Go Girl Hi, I'm sorry to hear of the difficulties you've had trying to pay for your cover. If you haven't resolved this issue and need us to look into this further, please email us at [email protected]. Kind Regards. Response date: 20th October 2023
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Go Girl

Cheap helpful reliable

5
Easy to use and helpful customer service support Reviewed on: 30th August 2023

Very good company .

5
Excelent Services ,good company ,trust company . Reviewed on: 22nd August 2023

Never answers phone

1
I requested someone call me because no answer I waited on phone 2 hours ! Reviewed on: 7th July 2023
Reply from Go Girl Hi Melis, sorry to hear you haven't received a call back yet. Would you be able to email your request to [email protected] instead so we can assist you further? Kind Regards. Response date: 7th July 2023
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Go Girl

Customer service worsening

2
Used to be reasonably happy with the service but now finding it almost impossible to speak to anyone about renewing. So disappointing! Reviewed on: 30th May 2023
Reply from Go Girl Hi Gower, our apologies for the issues you've faced trying to get hold of customer services regarding your renewal. Please email your Policy/Certificate Number to [email protected] so we can assist you further. Kind Regards. Response date: 2nd June 2023
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Go Girl

How do you contact these people?

2
I'm trying to renew a policy and you just can't get through to them on the phone or by email. I'm now worrying they would be useless in an emergency? What's happening Go Girl? Reviewed on: 30th May 2023
Reply from Go Girl Hi Elizabeth, I'm sorry to hear you're having issues getting through to us. Would you be able to email your request to [email protected] so we can assist you further? Kind Regards. Response date: 2nd June 2023
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Go Girl