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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.82 (1271 reviews)

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4.82

Based on 1,271 reviews, last reviewed 10th Mar 2026

2% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very quick and easy .quick and easy I struggle with technology and still struggling to set up my account but was accepted quickly Reviewed on: 10th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1271)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Friendly, local service

BCU has a number of local access points across the area it covers which is very useful if travelling or digital access is a problem. But I have to also say it’s website has improved so much over the past months it’s made online interaction much easier too. Reviewed on: 29th July 2020

Greatest smallest credit uninon

Happy to help always. Professional very polite and kind staff. Reviewed on: 16th July 2020

No need rewiev

A good experience,you is good service Reviewed on: 15th July 2020

Great

Everything about credit union is on point Reviewed on: 14th July 2020

Always friendly and helpful

Always happy to help and very polite Reviewed on: 14th July 2020

On the road to redemption

Bristol Credit Union provided me with two loans since October 2019. I paid one off with no hidden early overpayment prices, and another is the most affordable unnoticed direct debit or standing order I have ever had. Bristol Credit Union allowed me to move into my new flat with ease and without any bother in style. Christmas was a doddle. Thanks Bristol Credit Union. Reviewed on: 13th July 2020

Fantastic

Frequently go above and beyond. Highly recommended. I've been a member for 15yrs. Reviewed on: 13th July 2020

Ethical lender

Clearly outlined and explained lending process. Very low interest rate. Reviewed on: 13th July 2020

Excellent Customer Service

Introduced to this company many years now. Had been made redundant and had a high credit card debt. Assisted me with paying back the debt and keeping within my budget!! Thanks for your help , can't stop praising you all. Reviewed on: 13th July 2020

If It Wasn't For BCU

Single parent living in locally no job no prospects just a spiraling downwards, no one to help finacially and trying to give your kids a better life also trying to give yourself a better life. To earn respect gain trust when banks and other lenders won't even give you a chance of non of the above. But then I joined BCU who gave me support and trust to get that better life I desrve also my kids. They were the first people to tell me about credit scoring and why the banks won't help people like myself in similar circumstances. Even tho sometimes I would get angry if I was refused a loan but I was told why. I think being treated like a person and not judged by data and understanding why everyone is different is a good feeling. They don't make you feel worthless for the things you ask for or need. I know I need so much help through the six weeks holidays then buying new uniforms for school it's so hard. After a few years of being a member I've acheived so much, but most of all trust I've never missed a payment and I can save a little sometimes but when something comes up BCU will transfer what I've got no penalties. They are a real friendly bunch who laugh and joke with their customers and call them by their first names that makes all the difference. Now they are giving to the less fotunate kids at BAWAC so they can compete and accomplish their goals in track and field. Which is amazing to bring these kids together to socialise and make friends from all walks of life along with their parents. So if it wasn't for BCU I wouldn't have acheived any of this neither would my family or the other youths. To be quite honest I don't know where I would be but I know it wouldn't be in a good place. So don't feel embarrassed to ask for help as everyone needs help some more than others and BCU do listen and try to help in every way even with some good advice. At least you feel like a human and not like a number. Reviewed on: 12th July 2020

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