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Great Western Credit Union: Loans reviews

4.82
Based on 1,271 reviews, last reviewed 10th Mar 2026
1% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very quick and easy .quick and easy I struggle with technology and still struggling to set up my account but was accepted quickly Reviewed on: 10th March 2026
Rachel d's avatar
Rachel d

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1271)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

5
I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025
Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025
Bristol Credit Union logo
Great Western Credit Union

Helping customers

5
An amazing customer service always have helped me I just wanna thank the team for always helping Reviewed on: 11th June 2020

Excellent customer service

5
Always very friendly and very helpful!! Reviewed on: 11th June 2020

Meeting needs

4
Affordable interest rate. Easy and quick processing. Reviewed on: 11th June 2020

Helpful and practical

5
Always found them realistic. Enjoyed being a volunteer. (Mostly) Reviewed on: 11th June 2020

I am pleased custumer

5
Credit Union is well working with knowledgeable and polite staff Reviewed on: 11th June 2020

Excellent value for money

5
I didnt have any problem with these guys didnt have any issues paying back the loan and when I needed to top up for an emergency they assisted and advised brilliantly in my time of need Reviewed on: 11th June 2020

Break away from the big banks

5
I joined Bristol Credit Union so that I could use Bristol Pounds to support the local economy and be more ethical in my shopping choices. I think Bristol Credit Union is great and I hope it continues to grow to support the local economy and community. Reviewed on: 11th June 2020

Great.

5
Alway so helpfull. I alway fill they understand me & i like that i am called by my first name. Reviewed on: 11th June 2020

Its is good customer service

5
Its is a good company and you can pay so much eachweek and u can have a loan from them Reviewed on: 11th June 2020

Customer care

5
Excellent customer services and always kind to help customers difficulties. Reviewed on: 11th June 2020

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