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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1253 reviews)

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4.81

Based on 1,253 reviews, last reviewed 5th Mar 2026

7% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Easy and fast process. Easy and fast process. Good rate Reviewed on: 5th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1253)

Review of the Great Western Credit Union, Loans:

Fantastic, quick easy and took steps to verify affor...

Fantastic, quick easy and took steps to verify affordability Reviewed on: 15th May 2025

Reply from Great Western Credit Union Hi Jack! Thank you for leaving such a great review and for the feedback, it's great to know you found the process quick and easy. If you need any support in the future please don't hesitate to get in touch. Best wishes, Emily Response date: 16th May 2025

Professional and easy to navigate , helpful and unde...

Professional and easy to navigate , helpful and understanding Reviewed on: 3rd September 2025

Reply from Great Western Credit Union Hi Bev Thank you for taking the time to leave such a positive review! We strive to make our services as straightforward as possible, and that we have been able to assist in a helpful manner is very pleasing to hear. Thanks again for your continued support and if you need any support in the future please get in touch! Best wishes Robin Response date: 5th September 2025

Great service and make you feel like a normal person...

Great service and make you feel like a normal person and gives you a chance Reviewed on: 2nd September 2025

Reply from Great Western Credit Union Hi Denise Thank you for your kind words! We always want to make our members feel welcome, and give them a human response - so we are delighted that you have felt this, and that you have been given a chance. We hope to continue to support you whenever you need it in the future! Warm regards Robin Response date: 5th September 2025

They are very good, I am satisfied with their service.

They are very good, I am satisfied Reviewed on: 1st September 2025

Reply from Great Western Credit Union Hi Zee It's fantastic to hear we have been able to help you, and are glad the service we have provided has been up to standard. Get in contact if you need anything else! Regards Robin Response date: 5th September 2025

2 times getting loan from GWCU.

2 times getting loan from GWCU. Swift and easy process on both. Reviewed on: 1st September 2025

Reply from Great Western Credit Union Hi Oluwaseun We are so pleased that you have had a good experience with GWCU! We try to be as quick and simple with our services as possible, so it's great to see this corroborated by your review. Let us know if you ever need anything else! Best wishes Robin Response date: 5th September 2025

Good service and fast approval.

Good service and fast approval. Thanks Reviewed on: 31st August 2025

Reply from Great Western Credit Union Hi Imee We really appreciate your feedback! It's very pleasing to hear our services were quick and effective. We look forward to serving you in the future! Many thanks Robin Response date: 5th September 2025

Offered a loan but not as much as needed

Offered a loan but not as much as needed Reviewed on: 29th August 2025

Great service

Very easy to use website. Customer service has always been excellent. Always been happy with the value of the loans. Reviewed on: 29th August 2025

Reply from Great Western Credit Union Hi Suz Thanks for taking the time to leave a review! One of our aims with our rebrand was to make to website easier to use, so we're delighted to see this in your feedback. We always pride ourselves on our service to our members, and the competitiveness of our rates, so your endorsement of these is very pleasing. If you ever need anything more, don't hesitate to get in contact! Thanks again Robin Response date: 5th September 2025

Very helpful and easy to understand, a good company...

Very helpful and easy to understand, a good company and supportive Reviewed on: 29th August 2025

Reply from Great Western Credit Union Hi Tim We really value your kind words! It's great to see our values and mission resonate with you as a 'good company', and we are also glad to know you have found our services accessible. If you need anything else, please get in contact! Many thanks Robin Response date: 3rd September 2025

Great and easy

It’s just been good all around, quick responses, no faff. Easy and simple to navigate. Reviewed on: 29th August 2025

Reply from Great Western Credit Union Hi Jade Thank you for your 5-star review! We are really pleased to hear that everything has been smooth and hassle-free for you, and that our time of response has been prompt. Thanks again for being a member and continuing to support GWCU! Warm regards Robin Response date: 3rd September 2025

Brilliant service quick reply would very highly reco...

Brilliant service quick reply would very highly recommend Reviewed on: 28th August 2025

Reply from Great Western Credit Union Hi Joey Thanks so much for sharing your experience with GWCU! We aim to respond swiftly, and we are very thankful for your recommendation. Best wishes Robin Response date: 3rd September 2025

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